Online backup GUI change log (https://portal.data-stor.net)

September 30, 2016,

Week ending 1st Sept 2017

  • (Custom development)
  • (Preparation for upcoming features)
  • Enhancement: Current year macro for All Pages footer.
  • Fix an issue causing emails about server/client-side backupset deletions not to be sent in rare cases (Ahsay)
  • Fix issue causing some menu options to be absent for some users.
  • Fix issues affecting the rendering of dialog titles.

Week ending 25th August 2017

  • (Custom development)
  • Enhancement: Improved menu layout when signing up new customers.
  • Enhancement: Moved Ahsay-specific watchlist settings into the Ahsay settings area.
  • Enhancement: Added ability to retrict reporting based on monotoring priority status.
  • Cosmetic enhancements to the sign up page.
  • Cosmetic enhancements to ‘Dusk’ theme dialogs.
  • Cosmetic enhancements to company notes under ‘Dusk’ theme.
  • Fix issue where Ahsay specific menu items could show for resellers without relevant users.
  • Fix issue with application of monitoring priority conditions.
  • Fix issue where ‘Manage Dashboards’ menu item did not show for all users.

Week ending 18th August 2017

  • Enhancement: Added currency formatting for ‘Total Subscription’ accounts page column.
  • Enhancement: Improved MyClient theme names.
  • Temporarily prevented backup account changes for CBS v7.13.0.0 servers to workaround Ahsay issue with contacts being deleted.
  • Fix a CSS issue with response messages jumping unexpectedly.

Week ending 11th August 2017

  • Enhancement: Primary office can now filter by all plans from the customers page, regardless of assignment of plans in the permissions group (Ahsay).
  • Enhancement: Improve navigation and dialog scrolling compatibility for mobile devices.
  • Enhancement: Allow for wider menu sizes to prevent regionalised menu titles being truncated.
  • Fix issue preventing resellers from deleting their sub-resellers.
  • Fix issue affecting CSS caching.
  • A number of cosmetic enhancements for the ‘Dusk’ theme.

Week ending 4th August 2017

  • Enhancement: Customers can now be filtered by plan (Ahsay).
  • Enhancement: Finished jobs with no report yet available will be re-checked until data is available to prevent missing details in email reports (Ahsay v7).
  • Fix issue causing excluded sources to not appear in installation summaries for some users (Ahsay v7).
  • Fix issue preventing plan selection in some cases in the reconfigure plan backup account settings area (Ahsay).
  • Fix issue with extra results appearing for certain bandwidth based filters (Ahsay).
  • Fix issue formatting issue affecting response headers when new account plans are created.

Week ending 28th July 2017

  • Enhancement: Sped up the closing of dialogs when no additional information is being displayed.
  • Enhancement: Dialogs no longer require the page to scroll back to the top.
  • Fix issue linking the Ahsay v7 Restore client from the Customer Portal (Ahsay v7).
  • Fix issue causing issues rendering quota bars on the ‘Modern single customer’ report template in some situations (Ahsay).
  • Fix issue causing mail previews on the ‘muted’ theme to render incorrectly.
  • Fix cosmetic issue causing page contents to shift horizontally when dialogs are opened.
  • Fix cosmetic issues displaying page information in the page header.
  • Cosmetic enhancements to system settings pages to improve readability.

Week ending 21st July 2017

  • (Custom development)
  • Enhancement: All new and improved setup wizard.
  • Enhancement: New welcome screen.
  • Enhancement: New default MyClient branding images.
  • Enhancement: New installations now default to Graphite theme and multi-modern report style.
  • Enhancement: Visual improvements to Add Server dialog.
  • Enhancement: Visual improvements to Plan editor.
  • Enhancement: Visual improvements to Plan selection page.
  • Enhancement: Visual improvements to the Permissions editor.
  • Enhancement: Visual improvements to vertical tab settings sections and pages titles on Graphite theme.
  • Enhancement: Visual improvements to error pages.
  • Enhancement: New event handler folder icons.
  • Enhancement: Added a module count column to the customer list (Ahsay).
  • Enhancement: Improved customer list usage column names and ordering (AppAssure, StorageCraft).
  • Fix issue where number of custom modules enabled could be misrepresented.
  • Fix issue with incorrect positioning of graph Y-Axis labels.
  • Fix issue where tab bar would show in dialogs when no tabs were present.
  • Fix issue where certain site images would not be cached correctly.

Week ending 14th July 2017

  • (Custom development)
  • Enhancement: Added support for negative percentages to ‘Customer’s total usage changed by percent’ and ‘Customer’s data usage changed by percent’ event handlers (Ahsay).
  • Fix issue causing ‘Customer’s data/total usage changed by percent’ event handlers to fail in some situations (Ahsay).
  • Fix an issue causing sorts on some columns to function unexpectedly.
  • Cosmetic improvements to table rendering.

Week ending 7th July 2017

  • (Custom development)
  • Enhancement: StorageCraft errors event handler can now be set to exclude hosted shuttles
  • Enhancement: Quota bars now show a textual percentage
  • Fix an issue where a users email could be set to empty

Week ending 30th June 2017

  • (Custom development)
  • Enhancement: Display total for the folder size column in the footer of the customer list (StorageCraft).
  • Enhancement: New dashboards search selection option matching all customers/backupsets on the system.
  • Fix an issue preventing event handler triggered backup reports from being sent under certain circumstances.
  • Fix an issue with aggregate status generation (Ahsay v7).

Week ending 23rd June 2017

  • (Custom development)
  • Enhancement: Use actual device count in favour of heuristics for v7 servers, since this information is now available via the API (Ahsay v7).
  • Enhancement: New customers and backupsets search filters allowing certain sets of results to only be matched on particular weekdays – particularly useful for complex event handlers (Ahsay).
  • Enhancement: ‘Error communicating with StorageCraft connector’ event source can now be restricted to connectors assigned to a particular reseller (StorageCraft).
  • Enhancement: Non-technical operators can now view customers (StorageCraft).
  • Enhancement: Allow the primary office its operators from unmasking customer passwords (already possible for non-primary offices) (Ahsay).
  • Fix an issue causing post-erasure redirects on dead customer records to go to the customer listing for Ahsay customers, regardless of the product type.
  • Fix an issue encountered trying to render the navigation menu highlight bar when no navigation items are present.
  • Fix a cosmetic issue with visual cues for disabled system operators on modern themes.
  • Fix an issue making bulk modifications to time-zones with certain time-zone selections (Ahsay).

Week ending 16th June 2017

  • (Custom development)
  • Enhancement: Improved handling of discrepant sets of available timezones when applying bulk changes across a group of v7 and v6 customers (Ahsay).
  • Enhancement: Stability, connectivity and logging improvements for the Connector software (StorageCraft).
  • Enhancement: Improved the behaviour of managed folder pruning (StorageCraft).
  • Fix a cosmetic issue affecting the display of server sync error indicators.
  • Fix an issue causing incorrect presentation of account statistics in the usage graph (Ahsay).

Week ending 9th June 2017

  • (Custom development)
  • Enhancement: Improved presentation and full length (non-truncated) messages in tooltips for response header in modern themes.
  • Enhancement: Better handling of v7 password errors including during account creation (Ahsay v7).
  • Enhancement: Module quota columns on the view customers page for mobile, Office 365 and MS Exchange (Ahsay).
  • Fix an issue preventing sections of the System Behaviour settings page from appearing in some circumstances.
  • Fix an issue preventing some Manage Servers page columns from appearing.
  • Fix a cosmetic issue with visual cues for suspended users on modern themes (Ahsay).
  • Fix an issue causing the quota bar to be missing in reports to recipients with custom reporting configurations (Ahsay).
  • Fix an issue causing blank schedule types to appear as ‘unknown’ (Ahsay v7).
  • Fix an issue preventing quotas from being set to ‘0’ (Ahsay).

Week ending 2nd June 2017

  • (Custom development)
  • Enhancement: Allow for specification of desired permission group in the create reseller office API.
  • Enhancement: Present more information when unexpected log types are encountered (Ahsay).

Week ending 26th May 2017

  • (Custom development)
  • Enhancement: Improve handling of invalid API responses (Ahsay).
  • Enhancement: Log details of error conditions to the system log (Storagecraft).
  • Fixed issue causing accounts to no longer be assigned to a plan (Ahsay).

Week ending 19th May 2017

  • (Custom development)
  • Performance improvements to the Ahsay sync engine.
  • Fixed issue where syncs were failing in some cases due to excessive memory usage (Ahsay).
  • Fixed issue where some companies had no associated reseller office.
  • Fixed issue where the manage account password dialog would require unnecessary scrolling (Ahsay).
  • Fixed issue where password changes were not being applied (Ahsay v7).
  • Fixed issue where viewing large job reports could timeout (Ahsay).
  • Fixed issue where Pre-Defined destinations showed with blank names on the customer page (Ahsay).

Week ending 12th May 2017

  • (Custom development)
  • Enhancement: Can now download the Ahsay v7 restore client from the customer detail page.
  • Updated the Shadow Protect Connector to version 1.11.1.0.
  • Fixed issue with homepage widgets with long text lengths being cut off.

Week ending 5th May 2017

  • (Custom development)
  • Enhancement: Can now delete ACB backupsets using the backupset editor.
  • Enhancement: Added ability to specify the reseller office by name when creating Ahsay accounts via the API.
  • Enhancement: Can now bulk update Ahsay v7 accounts.
  • Enhancement: Added a ‘Backupsets with schedules only’ option to the backup report recipients for a customer.
  • Fix an issue where creating an Ahsay account via the API without a plan would fail.
  • Fix a cosmetic issue with response bars in dialogs.
  • Fix an issue where saving in the backupset editor could fail to apply the changes.
  • Fix issue where some information was missing from installation summaries for Ahsay v7 reports.

Week ending 28th April 2017

  • (Custom development)
  • Fix an issue parsing malformed jpeg branding images.
  • Fix an issue with default tab selection in some dialogs.

Week ending 21st April 2017

  • (Custom development)
  • Enhancement: Expanded functionality available to users with the Technical Manager role to include the System Notifications log.

Week ending 14th April 2017

  • (Custom development)
  • Fix an issue preventing the backupset editor from loading for some backupset types (Ahsay v7).
  • Fix an issue preventing replication status from showing correctly (Ahsay v7).
  • Fix layout and clarity issues affecting customers with merged records (multiple services).
  • Fix an issue causing overzealous user-side caching of site assets.
  • Fix cosmetic issue causing dialog backgrounds to display incorrectly for users of some legacy themes.

Week ending 7th April 2017

  • (Custom development)
  • Enhancement: Recursive accounts search filter to allow for more complex queries based on reseller relationships and more.
  • Enhancement: Updated ShadowProtect Connector now provides volume size to MyClient.
  • Fix a cosmetic issue causing button icons to display incorrectly in some cases.
  • Fix a cosmetic issue affecting the presentation of table search areas.

Week ending 31st March 2017

  • (Custom development)
  • Fix an issue causing navigation components to display incorrectly in certain situations.
  • Fix a cosmetic issue affecting tooltips in certain situations.

Week ending 24th March 2017

  • (Custom development)
  • Feature: Option to prevent sync tasks for an Ahsay server, allowing it to be effectively disabled without removing its data from MyClient.
  • Feature: Default timezones for new users can now be configured on a per-plan basis (Ahsay).
  • Enhancement: Standard UI component adjustments for each theme to improve consistency.
  • Fix an issue delaying background sync tasks.
  • Fix an issue adding notes to tickets.
  • Fix an issue affecting the delivery of email reports (ShadowProtect).
  • Fix an issue causing some menu items to be absent on some themes.
  • Fix an issue restricting certain functionality to customers using Ahsay products.

Week ending 17th March 2017

  • Removed support for MacOS autoclients.
  • Enhancement: Improved descriptions for new status types (Ahsay v7).
  • Enhancement: Cosmetic improvements for icon buttons.
  • Enhancement: Linked tickets that have been closed are crossed out.
  • Enhancement: Additional sync option (‘Users + Backupsets + Jobs’) to allow full manual resyncs (Ahsay).
  • Enhancement: Toggle to allow hiding of default ‘Welcome to {installation name}’ message on login page (System Settings -> System Behaviour -> Interface -> ‘Hide default welcome message…’).
  • Enhancement: Server Host (hostname) column for customers and backupsets pages (Ahsay).
  • Fix an issue displaying the backupset editor under some configurations (Ahsay v7).
  • Fix an issue with price calculation previews accounting for quotas of now-disabled modules.
  • Fix cosmetic and autofill related issues affecting the Manage Backup Account dialog (Ahsay).
  • Fix an issue causing unnamed columns to appear in the accounts CSV export.
  • Fix an issue with the formatting of multiple email addresses in the accounts CSV export.
  • Fix an issue with missing navigation elements in the ‘Embeddable’ theme.

Week ending 10th March 2017

  • Enhancement: Adjustments to menu layouts to correspond with product-specific nature of various pages.
  • Enhancement: Include backupset status-specific notes consistently across report templates.
  • Fix a cosmetic issue affecting breadcrumb navigation bars.
  • Fix an issue applying Ahsay dependent settings.
  • Fix an issue previewing reports.

Week ending 3rd March 2017

  • Feature: Ahsay agent names now visible (requires at least one new job sync to retrieve data) on the customer list.
  • Feature: System Maintenance tool to retrieve all backupset profiles, -including- profiles for since-deleted backupsets (Ahsay).
  • Enhancement: Allow the automatic addition of notes to customer records on event handler rollbacks to be disabled.
  • Enhancement: Customer custom field columns (System Settings -> System Behaviour -> Data Binding -> Custom Fields) can now be optionally enabled / disabled on customer list.
  • Enhancement: More reliable handling of module state for modules with dependent quota fields (Ahsay v7).
  • Enhancement: Prevent email spam for temporarily refused server username/password combinations due to bug in Ahsay v7 server resulting in occasional erroneous rejections.
  • Fix an issue with installation summary generation when no reseller is set for the user (Ahsay).
  • Fix an issue with incorrect backupset file sizes being displayed under certain configurations (Ahsay v7).
  • Fix an issue with report subject lines not indicating success when all non-hidden volumes have successful statuses (AppAssure).
  • Fix an issue with client versions not being correctly parsed in rare cases (Ahsay v5).

Week ending 24th Feb 2017

  • Enhancement: Ahsay servers reconfigured to have ‘example.com’ domains will not sync.
  • Fix an issue with Ahsay backupset editor not saving changes under certain configurations.

Week ending 17th Feb 2017

  • (Custom development)
  • Enhancement: Allow per-user automated bandwidth adjustments via event handler.
  • Enhancement: Add Ahsay server license details columns to the Manage Servers page.
  • Enhancement: Add Server column to Search Ahsay Backupsets page.
  • Enhancement: Add User SubAdmin column to Search Ahsay Backupsets page.
  • Fix an issue with automatic quota adjustments.
  • Fix a layout issue with the plan reconfiguration tool.
  • Fix an issue with quota and bandwidth rollbacks for Ahsay v7 users.

Week ending 10th Feb 2017

  • (Custom development)
  • Fix an issue with currency formatting in some regions.

Week ending 3rd Feb 2017

  • (Custom development)

Week ending 27th Jan 2017

  • (Custom development)
  • Fix issue with v7 module assignments.
  • Fix an issue with rollback event handlers not displaying correct feedback when run manually.
  • Fix an issue with ‘Removed user..’ emails not correctly formatting server names in the subject line.
  • Fix an issue causing the automatic module manager to disable extra modules.

Week ending 20th Jan 2017

  • (Custom development)

Week ending 13th Jan 2017

  • (Custom development)
  • Fix a permissions issue preventing some user roles from being able to export accounts details

Week ending 06th Jan 2017

  • (no changes)

Week ending 30th Dec 2016

  • (no changes)

Week ending 23th Dec 2016

  • (Custom development)
  • Enhancement: Allow bandwidth report generation to continue if a server is unreachable
  • Enhancement: Update builds of sethost for Windows, Mac and Linux

Week ending 16th Dec 2016

  • (Custom development)
  • Feature: Add event handler actions to trigger immediate rollback of temporary quota and bandwidth changes (Ahsay)
  • Enhancement: Add a ‘Bandwidth’ column to the View Customers page (Ahsay)
  • Enhancement: Improved support for new status codes and log entries (Ahsay)
  • Enhancement: Add a system settings option to hide the restore button on customer details pages (Ahsay)
  • Enhancement: Local URLs added to templates in the raw html editor will no longer be adjusted to relative URLs
  • Fix an issue preventing very large bulk account deletions from the View Accounts page
  • Fix a cosmetic issue affecting the layout of pop-up dialogues
  • Fix a cosmetic issue affecting the display of mail preview headers
  • Fix an issue with the ‘Customer has temporary quota change’ filter on the View Customers page (Ahsay)
  • Fix an issue filtering by bandwidth from the View Customers page (Ahsay)
  • Fix an issue preventing display of event log items in some situations
  • Fix an issue preventing old profile.xml data from being pruned

Week ending 9th Dec 2016

  • (Custom development)
  • Feature: Per-reseller installation summary text templates
  • Enhancement: Cosmetic improvements to some graphs and information areas on customer details pages
  • Enhancement: Improved reliability of report parsing
  • Fix a layout issue on customer details pages
  • Fix a cosmetic issue affecting the display of remote commands

Week ending 2nd Dec 2016

  • Enhancement: Cosmetic improvements for selected table rows in new Graphite theme
  • Enhancement: MyClient API export results will now load the column selections of the saved search used in the API call
  • Enhancement: Replace comma separators with bar separators for Ahsay license stats columns on the Manage Servers page to facilitate easier API result parsing
  • Enhancement: More intelligent URL handling for the Software Download URLs editor
  • Enhancement: Add separate backupset note restriction to complement existing note display restriction setting in System Behaviour
  • Enhancement: Add ‘Office has operators’ column to operators export on the Manage System Users page
  • Fix an issue causing disabled modules to display incorrectly in the price plans editor
  • Fix an issue with ‘set billing rate’ event handler not updating subscription value immediately
  • Fix an issue with very long commands failing to save in ‘Run command..’ event handlers
  • Fix an issue with Mac Autoclients downloading Windows .exe in certain conditions
  • Fix a cosmetic issues affecting Internet Explorer users
  • Fix a cosmetic causing backup account configuration options to overflow borders for some non-English interface languages
  • Removed beta billing comma decimal separator feature
  • Fix an issue causing Ahsay account graph data to display incorrectly under limited conditions for large values
  • Fix an issue with Ahsay account aliases not applying

Week ending 25th Nov 2016

  • (Custom development)
  • Enhancement: Add additional Ahsay-related key types to MyClient API to allow for greater flexibility of control over API capabilities
  • Fix an issue preventing some account modules from being applied at account creation (Ahsay v7)
  • Fix an issue preventing modification of account backup report recipients under certain conditions (StorageCraft)
  • Fix an issue causing the customer list email icon to not display under certain conditions
  • Fix an issue causing event handler all-tables report to return only a limited number of results in certain conditions

Week ending 18th Nov 2016

  • (Custom Development)
  • Feature: Add option to select the default date selection for installation date when generating installation summaries
  • Feature: Add option to pre-resolve domain names for Ahsay servers to handle resolution issues in certain self-hosted situations
  • Feature: Add ‘search-servers’ option to MyClient API
  • Enhancement: Expand Ahsay license usage details for the Manage Servers server table
  • Enhancement: Add support for new status type (Ahsay v7.9)
  • Fix an issue preventing deselection of a column on the Manage Servers page

Week ending 11th Nov 2016

  • Enhancement: Cosmetic improvements for the Graphite theme
  • Enhancement: Added usemap tag to customer email header images to allow for inclusion of HTML maps via email text templates when using the raw html editor (map name is ‘headermap’)
  • Fix an issue with DAR agents not being correctly removed in some instances after removal from the core
  • Fix an issue with event handler custom email reports not including links in some columns
  • Fix an issue with event handler custom email reports not restricting columns to those specified in the selected search
  • Fix a cosmetic issue with disabled text fields still being editable in some circumstances
  • Fix an issue with customer details page backupsets displaying with inconsistent heights

Week ending 4th Nov 2016

  • (Custom Development)
  • Feature: Add option to restrict the use of Diffie-Hellman cipher suite, due to poor default security of some Ahsay OBS SSL configurations
  • Enhancement: Support for new v7 module types mobile and Office 365 Exchange
  • Fix an issue with using the v7 system state module
  • Fix v7 incompatible functionality appearing in customer portal for v7 customers

Week ending 28th Oct 2016

  • (Custom Development)
  • Feature: Per server OBM/ACB license usage details viewable from the servers table
  • Enhancement: Allow technician users to view and assign monitoring priorities

Week ending 21th Oct 2016

  • (Custom Development)
  • Feature: Custom homepages can now be specified in System Settings -> System Behaviour -> MyClient Interface
  • Enhancement: Note display restrictions now apply to backupset notes on the event log page and customer details pages
  • Enhancement: Resellers can now assign sub-resellers and parent resellers to tickets
  • Enhancement: ‘Untitled’ labels for custom pages with no titles set
  • Fix a cosmetic issue with backupset option separators
  • Fix a cosmetic issue with long named watchlist items causing horizontal scrolling
  • Fix an issue with tooltips appearing for permission restricted features
  • Fix an issue with apostrophes displaying incorrectly in autoclient installers

Week ending 14th Oct 2016

  • (Custom Development)
  • Fix an issue displaying backupset information on legacy themes

Week ending 7th Oct 2016

  • Feature: Multiple destination support for event log backupset history bars (Ahsay v7)
  • Feature: Destination filtering for backupjobs (Ahsay v7)
  • Enhancement: Resync individual user right-click context menu action on the customer list (Ahsay)
  • Enhancement: Monitoring priority configurations for backupsets now more explicit
  • Enhancement: Cosmetic improvements to event log backupset components
  • Enhancement: Cosmetic improvements for the new Graphite theme
  • Enhancement: Display BackupSetID on backup job ‘details’ reports (Ahsay)
  • Enhancement: Improved accuracy of backupset filtering for backupjobs (Ahsay)
  • Expand sync behaviour to get latest jobs for each destination rather than just each backupset (Ahsay v7)
  • Fix an issue with backupset destinations not appearing in certain cases (Ahsay v7)
  • Fix an issue with incorrect storage statistics being displayed for some multiple-destination backupsets (Ahsay v7)
  • Fix an issue with ‘missed’ jobs not displaying when filtering by destination (Ahsay v7)
  • Fix an issue displaying non-functional buttons to users of the wrong permissions level
  • Fix an issue with out-of-date data sometimes taking priority when multiple AppAssure replicas are attached (Dell AppAssure)
  • Fix an issue with backupset error details overflowing their container on expansion

Week ending 30th-Sept-2016

  • Feature: Support ACB module types (Ahsay v7 compatibility)
  • Fix an issue with fast-pass error detection on colossal backup job reports containing over 200MB of log entries (Ahsay v7 compatibility)
  • Fix an issue with not syncing report information for colossal backup job reports containing over 200MB of log entries (Ahsay v7 compatibility)
  • Fix an issue assigning user groups upon new account creation (Ahsay v7 compatibility)
  • Fix an issue updating primary contact setting

Week ending 23th Sept 2016

  • Feature: Bulk set language for multiple accounts (Ahsay)
  • Feature: View backupset’s worst status across multiple destinations (Ahsay v7)
  • Feature: English (UK) translation
  • Enhancement: Allow creating API keys to create new reseller on reseller’s behalf
  • Enhancement: Cosmetic improvements for the new Graphite theme
  • Enhancement: Allow sorting by error and server-type on the Manage Servers page
  • Fix an issue with deregistering cores (AppAssure)
  • Fix a cosmetic issue with inconsistent naming for different plan editor types (Ahsay)

Week ending 16th Sept 2016

  • Feature: Option to display event log items as grid, on widescreen themes
  • Feature: Option to disable email reports on a per-server basis (Ahsay)
  • Feature: Option to prevent user contacts sync (Ahsay v7 compatibility)
  • Enhancement: Cosmetic improvements for the new Graphite theme
  • Fix an issue with permission groups for new reseller offices created via the MyClient API
  • Fix a cosmetic issue with loading company notes on the Event Log page
  • Fix a cosmetic issue with certain versions of the Safari web browser
  • Fix a cosmetic issue with note areas containing no notes

Week ending 9th Sept 2016

  • Feature: Option to view and search by number of billing commissions on the Manage System Users page
  • Feature: Allow setting a specific New Account Plan when creating accounts via the MyClient API (Ahsay)
  • Enhancement: Improve recovery process for self-hosted licensees with bad serial numbers
  • Enhancement: Allow using the New Account API for non-primary MyClient API keys (Ahsay)
  • Enhancement: Cosmetic improvements for the Graphite theme
  • Fix an issue with the Region editor
  • Fix an issue with primary contact handling after merging customer records
  • Fix an issue with timezone support on certain server versions (Ahsay v7 compatibility)
  • Fix an issue with selecting a permission group for new reseller offices created via the MyClient API
  • Fix assorted cosmetic issues

Week ending 2nd Sept 2016

  • Feature: Event Source ‘Menu-initiated trigger (about company)’ for custom menu items with Company context
  • Feature: Allow converting a Connector between direct-attachment and Shuttle-attachment, preserving all history (ShadowProtect)
  • Enhancement: Allow renaming a Connector that is behind a Shuttle (ShadowProtect)
  • Enhancement: Cosmetic improvements for the System Behaviour page on widescreen themes like Graphite
  • Enhancement: Cosmetic improvements for the Graphite theme
  • Increase communication timeout for Connector servers behind a Shuttle (ShadowProtect)
  • Redistribute connection attempts to ensure no structural/systematic failures are caused by server ordering (ShadowProtect)
  • Fix an issue with not automatically linking tickets to their most recent backupjob (Ahsay)
  • Fix an issue with displaying very large backupjob reports (Ahsay)
  • Fix an issue with loading notes on the Customer Detail dialog
  • Fix an issue with saving price formulas
  • Fix an issue with creating and editing geographical Regions
  • Fix a cosmetic issue with switching between Compressed and Uncompressed sizes (Ahsay)
  • Fix a cosmetic issue with loading ticket details for non-Primary users
  • Fix a cosmetic issue with loading storage history graphs (AppAssure)
  • Fix a cosmetic issue with padding around thermometers when hovering backupsets in classic (non-Graphite) themes

Week ending 26th Aug 2016

  • Feature: Option to override email report language per-customer (Ahsay)
  • Feature: Event Handler rule to submit an Installation Summary (Ahsay)
  • Enhancement: Improve inline documentation when submitting an Installation Summary (Ahsay)
  • Fix an issue with handling unknown backupset types in the Automatic Module Optimizer (Ahsay)
  • Fix an issue with syncing Destination information from certain CBS server versions that miss out information in response (Ahsay v7 compatibility)
  • Fix an issue with removing cores (AppAssure)
  • Fix an issue with the ‘Download Stored Backupset Profiles’ feature if information was missing for a single backupset (Ahsay)
  • Fix an issue with loading large reports from the backup server (Ahsay v7 compatibility)
  • Fix an issue with not applying the ‘Use Customer’s Language’ setting to external-view backup job reports if the customer was not logged in to the Customer Portal (Ahsay)
  • Fix a cosmetic issue that could cause tickets to be missing from email reports in certain specific situations
  • Fix a cosmetic issue with loading reports for a Connector that has since been removed from the system (ShadowProtect)
  • Fix a cosmetic issue with respecting choice of 1000 / 1024 multiples in graph views (AppAssure)
  • Fix a cosmetic issue with the Password Reset email message text
  • Fix a cosmetic issue with not displaying server names for old submitted Installation Summaries (Ahsay)
  • Fix a cosmetic issue with unexpected scrollbar on column selection popup on certain themes and on certain pages

Week ending 19th Aug 2016

  • Feature: New email report template ‘Modern single-customer (including error detail)’ (Ahsay)
  • Feature: System Behaviour option to disable oneclick mode for Autoclients (Ahsay)
  • Enhancement: Log additional messages to the System Notifications page for more types of system configuration changes
  • Enhancement: Exclude local copy destination sizes from backupset size and account usage (Ahsay v7 compatibility)
  • Enhancement: Retrieve version sooner for new servers (Ahsay)
  • Enhancement: Support new software download URL format if autogenerated download URLs are enabled (Ahsay v7 compatibility)
  • Fix an issue with the Data Upload graph (Ahsay v7 compatibility)
  • Fix an issue with using the same remote Destination on multiple backupsets (Ahsay v7)
  • Fix an issue with using the ‘full offline installer’ Autoclient option if the base URL cannot be retrieved (Ahsay)
  • Fix a cosmetic issue with Destination sizes above 2GB (Ahsay v7)
  • Fix a cosmetic issue with loading text editor areas if the system interface language was set to Portuguese
  • Fix a cosmetic issue when attempting to view recent restore jobs (Ahsay v7)
  • Fix a cosmetic issue with sorting custom account properties in search views

Week ending 12th Aug 2016

  • Feature: Allow customising the backup report email subject text to include custom text if all jobs were successful (Ahsay)
  • Feature: Allow configuring maximum number of displayed notes, instead of hard limit of 40
  • Feature: New report frequency ‘Daily if backup(s) have ran/failed in the last 24 hours’
  • Enhancement: Display per-destination sizes in the Data Usage grid (Ahsay v7)
  • Enhancement: Separate the event handler ‘Backup job completed, logging a certain message’ into two, depending on behaviour in the presence of multiple matches (Ahsay)
  • Enhancement: Allow performing DIFFERENTIAL and COPY backup operations on Exchange Server backupsets (Ahsay)
  • Enhancement: Categorise event types in the drop-down filter on the System Notifications page
  • Enhancement: Updated software download operating system images and compatibility text (Ahsay)
  • Enhancement: Improve page load performance for the ‘Data Usage’ grid section on a Customer Detail page (Ahsay)
  • Enhancement: Display access URLs for each branding interface on the System Branding page
  • Reduce displayed warnings/errors from the ‘detail’ link from 25 down to 10 (Ahsay)
  • Fix an issue with timezone detection, and changing the account timezone (Ahsay v7 compatibility)
  • Fix an issue with setting backup account modules (Ahsay v7 compatibility)
  • Fix an issue with repeatedly renaming accounts when ‘Two-way sync’ or ‘Backup server authoritative’ sync modes are used on a merged account (Ahsay)
  • Fix an issue with identifying warning/error messages within backup job reports (Ahsay v7 compatibility)
  • Fix a cosmetic issue with missing placeholder text on the Global pane on the System Branding page
  • Fix a cosmetic issue with displaying Ahsay configuration settings on non-Ahsay installations
  • Fix a cosmetic issue with outdated references to the Account Properties page by its old name
  • Fix a cosmetic issue with missing colours for warning/error row entries when viewing a backup job report (Ahsay v7 compatibility)
  • Fix a cosmetic issue with missing Data Size information in graphs (Ahsay v7 compatibility)

Week ending 5th Aug 2016

  • Feature: Support WHERE NOT in search clauses. Click the ‘WHERE’/’AND’ text to change the clause type
  • Enhancement: Supply server details as event parameter in the ‘Server Alerts Deferred’ event handler (Ahsay)
  • Enhancement: It’s no longer mandatory to supply an installer name on Installation Summary documents (Ahsay)
  • Fix a cosmetic issue with disabling buttons on the new ‘Graphite’ theme

Week ending 29th July 2016

  • Feature: Optional ‘Number of devices (unique computer names)’ column and search filter on the View Customers page (Ahsay)
  • Feature: Option to display a dedicated column for Backupset IDs on the View Backupsets page (Ahsay)
  • Feature: Allow making bulk changes to price plans when selecting multiple accounts to edit on the View Customers page (Ahsay)
  • Disable ‘Browse Files’ feature for Ahsay v7 clients
  • Fix an issue with delayed price calculations when updating Quota for an account (Ahsay)
  • Fix an issue with using the CSR Generator with new ICANN gTLDs
  • Fix a cosmetic issue with price area configuration on certain themes

Week ending 22th July 2016

  • No changes

Week ending 15th July 2016

  • Add tooltip message regarding clicking on thermometer segments (Ahsay)
  • Fix an issue with manual runs of the Module Optimiser task (Ahsay)
  • Fix an issue with logging in to the Customer Portal via a fully customised remote form on certain versions of Chrome
  • Fix a cosmetic issue with red lines on some pages when using the Modern theme

Week ending 1st July 2016

  • Fix a cosmetic issue with certain multi-line radio control options

Week ending 24th June 2016

  • Feature: Log all backup report recipient changes to the System Notifications page (Ahsay)
  • Enhancement: Add specific description to cover certain sync errors in server 7.7.2.0, since fixed in 7.7.2.1 (Ahsay)
  • Fix an issue with first-time One Click Login to a server of unknown v6/v7 type (Ahsay)
  • Fix an issue with not including recipients with custom configurations in the ‘Backupset Report Recipients’ search clause on the View Customers page
  • Fix an issue with UNC path detection in Unmanaged Folders check (ShadowProtect)
  • Fix a cosmetic issue that could occur if multiple backup product support is enabled, but custom branding is disabled

Week ending 17th June 2016

  • Feature: Event handler to send email report from any systemwide table
  • Fix an issue with logging in on certain web browsers
  • Fix a cosmetic issue with unclear wording around Alias sync options on the Data Binding tab (Ahsay)
  • Fix a cosmetic issue with context menu transitions on the Graphite theme
  • Fix a cosmetic issue with long text fields on System Settings menu buttons

Week ending 10th June 2016

  • Reduce volume of generated CdpBackupset log messages, that could cause high disk usage on the CBS server (Ahsay v7 compatibility)
  • Fix an issue with error retrieval for some certain backupjob reports (Ahsay v7 compatibility)
  • Fix an issue with syncing recent backupjobs in certain specific cases (Ahsay v7 compatibility)
  • Fix an issue with reassigning reseller’s reseller in bulk via the Bulk Office Editor on the Manage System Users page
  • Fix a cosmetic issue with zero-size selection widgets on the ‘Graphite’ theme
  • Fix a cosmetic issue with unclear ‘Save Schedule’ buttons in nested backupset editor pages (Ahsay)

Week ending 3rd June 2016

  • Enhancement: Cosmetic upgrades to the new ‘Graphite’ theme
  • Fix an issue with backupjob report statistics (Ahsay v7 compatibility)
  • Fix an issue with tracking last change times for backupsets under certain abnormal sync conditions (Ahsay)
  • Fix an issue with extracting operating system version and client software version for non-English language clients (Ahsay)
  • Fix a cosmetic issue with the optional short ‘plus-count’ module display on the View Customers page not counting certain modules (Ahsay)
  • Fix a cosmetic issue causing large amounts of erroneous ‘New backupset detected’ entries in the System Notifications page (Ahsay)
  • Fix a cosmetic issue with missing installation name on the import-resellers dialog window (Ahsay)

Week ending 27th May 2016

  • Enhancement: Increase timeout for communicating with a connector behind a Shuttle (ShadowProtect)
  • Fix an issue with preferring stored information over canonical server-supplied information in certain circumstances surrounding the Restore applet (Ahsay)
  • Fix an issue that could prevent loading the Restore applet for accounts owned by a Subadmin (Ahsay)
  • Fix an issue with using the User Monitor feature with duplicate usernames present on the server (Ahsay)
  • Fix an issue with auto-unlocking accounts owned by a Subadmin (Ahsay)
  • Fix an issue with the backupset search-and-replace feature for backupsets owned by a Subadmin (Ahsay)
  • Fix an issue that could result in not applying account status changes (Ahsay)
  • Fix an issue with too-broad default exclusions from the Potentially Unmanaged Folders check (ShadowProtect)

Week ending 20th May 2016

  • Enhancement: Necessary compatibility changes (Ahsay 7.7 compatibility)
  • Fix an issue with retrieving backupjob information (Ahsay 7.7 compatibility)
  • Fix an issue with ‘no backup job on this day’ error messages
  • Fix an issue with the Search Backupjob Contents page
  • Fix an issue with not preserving historical records for later merge when a server was deleted (Ahsay)
  • Fix an issue with the ‘Backupjob completed, logging a certain message’ Event Handler rule (Ahsay)
  • Fix a cosmetic issue with long text lines on Installation Summary PDF documents (Ahsay)

Week ending 13th May 2016

  • Feature: Update Portuguese translation
  • Enhancement: New information style for bar widgets in Dashboard views, offering more clear data visualisation
  • Fix an issue with no information returned in the Search Backupjob Content report (Ahsay)

Week ending 6th May 2016

  • Prevent modifying accounts, pending critical vendor bugfix (Ahsay v7)
  • Feature: Option to globally disable day/week/month change statistics on quota bar displays (Ahsay)
  • Feature: Option to disable the ‘Free’ column on the Customer Detail page (ShadowProtect)
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Fix an issue with blacklisting LAN ip addresses
  • Fix a cosmetic issue with unscrollable checklists on the View Customers page (Ahsay)

Week ending 29th April 2016

  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Enhancement: Automatic password generator always generates ‘Very Strong’ passwords (Ahsay)
  • Fix an issue with permission group restrictions for temporary quota changes
  • Fix an issue with refreshing incomplete ShadowProtect backup jobs older than 48 hours via the refresh button (Ahsay)
  • Fix an issue with last successful dates during repair operations (Ahsay)
  • Fix an issue that could lead to unknown monitoring priorities set on backupsets (Ahsay)
  • Fix a cosmetic issue with button text overflow on certain settings pages

Week ending 22nd April 2016

  • Prevent modifying accounts, pending critical vendor bugfix (Ahsay v7)
  • Feature: Option to globally disable day/week/month change statistics on quota bar displays (Ahsay)
  • Feature: Option to disable the ‘Free’ column on the Customer Detail page (ShadowProtect)
  • Feature: Download archived user profile data as CSV (Ahsay)
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Enhancement: Cosmetic redesign the System Maintenance page
  • Fix an issue with blacklisting LAN ip addresses
  • Fix an issue with quota rollbacks applying sooner than expected
  • Fix a cosmetic issue with unscrollable checklists on the View Customers page (Ahsay)

Week ending 15th April 2016

  • Feature: Allow searching accounts to find duplicate usernames (Ahsay)
  • Feature: New price plan link mode to copy formula source (Ahsay)
  • Feature: New quota bar options for uncompressed storage (Ahsay)
  • Enhancement: Update German translation
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Enhancement: Upgrade module sprite images (Ahsay)
  • Fix an issue that could cause deleted backupsets to not be removed in some situations involving duplicate usernames (Ahsay)
  • Fix an issue with the ‘Multiple records with same name’ query on the View Accounts page timing out on large installations
  • Fix an issue with consecutive count statistics if only one backupjob has ever run (Ahsay)

Week ending 8th April 2016

  • Enhancement: Update German translation
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Fix an issue with browsing historical log pages (Ahsay)
  • Fix an issue with delayed reporting of backupset removal after the backup account was removed (Ahsay)
  • Fix an issue with adding a note to a backupset via an Event Handler if the backupset has not yet had its first backupjob (Ahsay)
  • Fix a cosmetic issue that could result in format specifiers appearing in menu item text
  • Fix a cosmetic issue with response bar close buttons in the ‘Modern’ theme
  • Fix a cosmetic issue with delayed animations in the ‘Alpha’ theme

Week ending 1st April 2016

  • (Custom Development)
  • Feature: Support click + shiftclick to select multiple rows on all grid views
  • Feature: Event handler for backupjob completed containing a certain log message (Ahsay)
  • Enhancement: Update German translation
  • Fix an issue with the ‘detail’ dropdown (Ahsay)
  • Fix an issue with User Group configuration (Ahsay v7 compatibility)
  • Fix an issue that could produce unaffiliated operator accounts
  • Fix a cosmetic issue with text truncation in the Customer Portal

Week ending 25th March 2016

  • (Custom Development)
  • Feature: Event handler for backupjob completed with specific uploaded file (Ahsay)
  • Feature: Option to add note, or delete customer record immediately when removing service (Ahsay)
  • Feature: Update ShadowProtect Connector to 1.10.2.0, 1.10.3.0 (work around an issue that may occur if Windows Update is not up-to-date)
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Fix an issue that could cause outdated data to be returned from the ‘Has Schedule’ filter query (Ahsay)
  • Fix an issue that could cause deleted-backupset alert emails (Ahsay v7)
  • Fix an issue that could cause information inconsistency in certain types of backupset reporting (Ahsay)
  • Fix a cosmetic issue when using the Back button on the System Branding page on certain web browser versions (Webkit/Blink)

Week ending 18th March 2016

  • (Custom Development)
  • Feature: Update ShadowProtect Connector to 1.10.1.0 (improved error logging during shuttle communication failure)
  • Fix an issue with determining whether or not a backupjob used CDP (Ahsay v7)
  • Fix an issue with deleted-backupsets alert emails (Ahsay v7)
  • Fix an issue with DestinationID errors appearing in server log file (Ahsay v7)

Week ending 11th March 2016

  • (Custom Development)
  • Feature: Allow searching by renewal month on the View Accounts page
  • Enhancement: Improve quality of generated PDFs (higher DPI rendering, upgrade PDF generation library)
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Fix an issue retrieving server license information (Ahsay v7 compatibility)
  • Fix an issue with retrieving CDP backupjob information (Ahsay v7 compatibility)
  • Fix an issue with backupsets seemingly randomly going missing from the server (Ahsay v7 compatibility)
  • Fix an issue with retrieving single user information during single-user refresh process (Ahsay v7 compatibility)
  • Fix an issue with potentially inconsistent event triggering behaviour when a backupset deletion was detected on the backup server (Ahsay)
  • Fix an issue with determining issues with managed folders (ShadowProtect)
  • Fix an issue with selecting a specific server on the ‘Schedules Lookup Timeframe’ page (Ahsay)
  • Fix a cosmetic issue with homepage search widgets when no data was available to display
  • Fix a cosmetic issue with redundant characters in generated URLs
  • Fix a cosmetic issue with an unexpected error message when the server refuses to provide in-progress lookup information (Ahsay v7)

Week ending 4th March 2016

  • (Custom Development)
  • Feature: Updated German translation
  • Feature: Option to hide Storage Quota from Installation Summary documents (Ahsay)
  • Feature: Add ‘Open in New Tab’ context menu option to the View Customers page (Ahsay)
  • Feature: Event handler to run remote command on customer computer (Ahsay)
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Enhancement: Add additional help text to the Installation Summary submission form
  • Fix an issue attempting to load the Restore applet for web browsers without Java available (Ahsay v6)
  • Fix an issue using the enter key to log in in certain versions of Internet Explorer and Edge
  • Fix a cosmetic issue when attempting to sync with an LDAP server on the Manage Servers page
  • Fix a cosmetic issue with layout on some certain settings pages
  • Fix a cosmetic issue with one-off schedules displayed in Installation Summary documents (Ahsay)
  • Fix a cosmetic issue with confusing wording for the ‘Flagged by Monitoring Priority’ search clause (Ahsay)

Week ending 26th Feb 2016

  • (Custom Development)
  • Feature: Option to display title on Dashboards
  • Feature: Allow searching Backupsets by ‘Customer quota used percent’, ‘Customer appears in customer search’ (Ahsay)
  • Feature: Allow searching customers by ‘Has backupset appearing in backupset search’ (Ahsay)
  • Feature: Allow searching the System Notifications log page by ‘Days Since Added’
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Enhancement: Always show information when hovering dashboard elements near page edges
  • Fix an issue not correctly setting assignment for new Managed Folders found on a Connector via Shuttle that was dedicated to a single account (ShadowProtect)
  • Fix an issue that could prevent saving changes on the System Behaviour page if invalid data was present on a background tab
  • Fix an issue with automatically adding potentially unmanaged folders (ShadowProtect)
  • Fix an issue with inconsistent path generation near drive root directories (ShadowProtect)
  • Fix a cosmetic issue with timezone conversion for customer reports where the timezone was set to USA CDT (DST-invariant) instead of USA CST (DST-variant)
  • Fix a cosmetic issue with custom all-pages footer text when using the ‘Graphite’ theme
  • Fix a cosmetic issue with the chain browser when the chain is unavailable (ShadowProtect)
  • Fix a cosmetic issue with unavailable row selection options on certain pages
  • Fix a cosmetic issue with iconography on the View Customers context menu (Ahsay)

Week ending 19th Feb 2016

  • (Custom Development)
  • Feature: Support macro substitutions in email template subject lines
  • Feature: Support backupset names in email macro substitutions, when provided by source event handler to a ‘Send Email’ event handler
  • Feature: Allow searching and viewing the Invoice Email field on the View Accounts page
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Website: Add ShadowProtect information page
  • Website: Fix an issue that could prevent creating new MyClient installations
  • Website: Fix cosmetic issue with image buttons in the top bar
  • Fix an issue parsing HTML-only emails in non-unicode character sets (Ticket Inboxes)
  • Fix a cosmetic issue with certain versions of Firefox and Internet Explorer
  • Fix a cosmetic issue with error message when removing items from the mail queue
  • Fix a cosmetic issue with alignment on the Add New Server dialog, the Setup Wizard bar on ‘Carbon’, and the response message when closing a dialog

Week ending 12th Feb 2016

  • (Custom Development)
  • Feature: Installation Summary profiles – customise many more fields in the Installation Summary document, and save your customisations for reuse
  • Feature: Option to exclude a connector from the daily Check Folders report (ShadowProtect)
  • Feature: Allow loading the default bandwidth options when configuring a New Account Plan (Ahsay)
  • Enhancement: Allow searching by the new variations of incomplete backup job statuses (Ahsay v7)
  • Enhancement: Cosmetic upgrades for the new ‘Graphite’ theme
  • Enhancement: Standardise iconography for padlocks, the ‘edit backup account settings’ dialog, and installation summary completion option buttons
  • Fix an issue with special characters in received emails (Ticket Inboxes)
  • Fix an issue with the ‘Send email to customer (company contact details)’ event handler using non-Company email addresses if available
  • Fix an issue with bandwidth setting dialogs not necessarily preserving the current bandwidth option (Ahsay)
  • Fix an issue with missing backupset profiles (Ahsay v7)
  • Fix an issue with configuring bandwidth settings via the Reconfigure Plan dialog (Ahsay)
  • Fix an issue with ‘Invalid Request’ errors when erasing an account via the right-click context menu (Ahsay)
  • Fix an issue with the administrative ‘All Plans’ option on the Reconfigure Plan dialog under certain themes (Ahsay)
  • Fix a cosmetic issue with quota bar displays for customers with certain specific large quota or usage values
  • Fix a cosmetic issue with reporting options on the Manage System Behaviour page (ShadowProtect)
  • Fix a cosmetic issue with unclear error reporting when checking for Managed Folder issues on an unresponsive connector (ShadowProtect)
  • Fix a cosmetic issue with numeric suffixes for bandwidth options (Ahsay)
  • Fix a cosmetic issue with the System Settings page

Week ending 5th Feb 2016

  • (Custom Development)
  • Feature: Option to open custom menu items in new tab
  • Enhancement: Add a warning to the Manage Servers page for unstable server versions (Ahsay v7)
  • Fix an issue with bad links generated in certain email backup reports (Ahsay v7)
  • Fix an issue with subadmin sync (Ahsay v7)
  • Fix an issue with emailing multiple customers directly from the right-click context menu on the View Customers page (Ahsay)
  • Fix a cosmetic issue with the ‘Graphite’ theme
  • Fix a cosmetic issue with outdated instructions on the System Behaviour page

Week ending 29th Jan 2016

  • (Custom Development)
  • Enhancement: Increase access to the System Notifications audit log page for Basic and Small Business
  • Enhancement: Improve right-click context menu on the View Customers page (Ahsay)
  • Fix an issue with setting the default Owner and AdGroup parameters for new customers created via WHMCS integration
  • Fix an issue with validating password policies which included a character restriction
  • Fix an issue with auto-generated operator passwords not validating against system password policies
  • Fix a cosmetic issue with the ‘Graphite’ theme
  • Fix a cosmetic issue with confusing redirection and/or error messages when forcing a password reset on your own operator account
  • Fix a cosmetic issue with the tickets page, CC subtitles on ticket notes, and note entry fields
  • Fix a cosmetic issue with price formula entry areas on the Billing tab (Ahsay)

Week ending 22nd Jan 2016

  • Feature: New theme ‘Graphite’
  • Feature: Custom column ordering is saved along with saved search
  • Feature: Bulk ticket editor
  • Feature: Allow resellers with permission to create sub-resellers, to also manage operator accounts in their own reseller office
  • Feature: Mandatory two-factor authentication is now a per-permission-group setting instead of a global setting
  • Feature: Add ‘Renewal Month’ column on the View Accounts page
  • Feature: Add Ahsay-specific columns (Plan Name, Username, Data Size, Retention Size) to the View Accounts page
  • Feature: Update WHMCS Plugin to 1.10 (Fix an issue with reading server URLs, isolate and document template behaviour)
  • Feature: Dashboard tiles now zoom in for more detail, and click through to the Customer Detail page
  • Enhancement: Allow toggling remaining columns on the View Accounts page
  • Enhancement: Dashboard Server widget now applies only to backupsets in the current dashboard
  • Enhancement: Display separate ‘Success (no changes)’ status for light-green areas when on a dashboard
  • Enhancement: Add a message explaining configuring branding images when multiple brandsets are configured for an installation
  • Enhancement: Compatibility: Work around corrupt backupset profile information sent by an Ahsay v7 server
  • Enhancement: Compatibility: Improve support for backupjobs made by an Ahsay v7 client to multiple destinations
  • Enhancement: Improve performance of loading large table views
  • Enhancement: Improve performance of exporting large CSV files
  • Enhancement: Hide excessive entries from the homepage Activities widget (significant performance increase for larger installations)
  • Fix an issue with backupjob reports not loading on Ahsay v7 servers
  • Fix an issue with the Quota Restriction List option in a Permission Group
  • Fix an issue with loading the Customer Detail page via WHMCS or a third-party plugin integration
  • Fix an issue with unauthorised view of ShadowProtect accounts in the Managed Folder reassignment dialog
  • Fix an issue with self-hosted installations failing to connect to database after recovering from a simulated license violation
  • Fix an issue with replacing branding images
  • Fix an issue with the Run Backup dialog
  • Fix an issue with the single-user download link on the Customer Detail page, if the downloads page was globally disabled
  • Fix an issue with overflowing text on the top statistics widget on the homepage
  • Fix an issue with not allowing plus characters in email addresses
  • Fix an issue with using the Refresh image button on the Customer Detail page if the most recent Ahsay backupjob was a CDP backupjob
  • Fix an issue with trying to remove the oldest Primary reseller office if there are multiple Primary reseller offices
  • Fix an issue with ‘invalid request’ error messages in email report links
  • Fix a cosmetic issue with overlapping error message text when a backupjob report cannot be loaded in an email link
  • Fix a cosmetic issue with incorrect overlap order for the Account menu and the Watchlist popup when using either the Figure or Graphite themes
  • Fix a cosmetic issue with missing error message text in graph views on the Customer Detail page
  • Fix a cosmetic issue with element layout on the Backupset Editor in non-Graphite themes
  • Fix a cosmetic issue with the Customer Portal in non-Graphite themes
  • Fix a cosmetic issue with missing gradients in homepage widgets in non-Graphite themes
  • Fix a cosmetic issue with the ‘save view’ link on the Search Backupjobs page producing an unsorted result by default
  • Fix a cosmetic issue with inconsistent hover tooltip behaviour on the top statistics widget on the homepage
  • Fix a cosmetic issue with the ‘choose account’ link on the Downloads page if the choose-accounts view on the Downloads page is disabled
  • Fix a cosmetic issue with dialog window content being obscured on resize, by removing the resize ability

Week ending 15th Jan 2016

(no changes)

Week ending 8th Jan 2016

(no changes)

Week ending 1st Jan 2016

(no changes)


Week ending 2015-12-25

(no changes)

Week ending 18th December 2015

  • Feature: New ‘Modern (custom)’ theme with customisable accent colour
  • Feature: Update WHMCS Plugin to 1.9 (improves compatibility with custom WHMCS 6.x themes)
  • Feature: Add right-click context menu to the View Customers page for quick actions (Ahsay)
  • Enhancement: Redesign settings page
  • Enhancement: New icons on all dialog windows
  • Enhancement: Clarify menu items when multiple products are supported; simplify menu items when only a single product is supported
  • Design: Remove gradients from homepage widgets
  • Fix a cosmetic issue with graph legends overlapping actual data points (Ahsay)
  • Fix a cosmetic issue with no search clauses appearing on the Regions page
  • Fix a cosmetic issue with renaming non-Ahsay services if ‘Customer metadata sync method’ option was enabled
  • Fix a cosmetic issue with the ‘browse files’ page in the Live Demo portal
  • Fix a cosmetic issue with confusing error message when connecting to a 7.3.x.x server (please upgrade to 7.5.x.x or later)


Week ending 12th November 2015

  • Ahsay v7 Compatibility: Remove AdGroup, File Validation Check, Profile.xml Backup options
  • Ahsay v7 Compatibility: Automatically retrieve CBS server timezone
  • Ahsay v7 Compatibility: Fix issues with browsing user log, and with syncing list of system users
  • Fix a performance issue with first-time load for certain homepage widgets
  • Fix a performance issue with stalled background sync jobs
  • Fix a performance issue with buffering of CSV result rows
  • Fix a cosmetic issue with wrong text description on the Profile.xml Backup page
  • Fix a cosmetic issue with missing columns in the ‘save view’ export
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