www.bobcloud.net
A-Click Backup Manager v8
Cloud File Backup & Restore Guide for
Windows
Ahsay Systems Corporation Limited
22 May 2019
This is the original Ahsay manual
Depending on the service you have with us, some of the content won’t be applicable to you.
Note:
We don’t supply the following services, Open direct, Run Direct, or Run on Server on our BOBcloud
service. These are only provided on our System Provider service.
All accounts must be created on our reseller portal https://portal.data-stor.net
Any Ahsay professional services are provided by them and not us.
Definitions:
Our Desktop version is named ACB \ AhsayACB in this manual.
Our Server version is named OBM \ AhsayOBM in this manual.
The AhsayCBS Web Console is mapped to our own portal https://portal.data-stor.net
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Copyright Notice
© 2019 Ahsay Systems Corporation Limited. All rights reserved.
The use and copying of this product is subject to a license agreement. Any other use is prohibited. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any
means without prior written consent of Ahsay Systems Corporation Limited. Information in this manual is subject to change
without notice and does not represent a commitment on the part of the vendor, Ahsay Systems Corporation Limited does not
warrant that this document is error free. If you find any errors in this document, please report to Ahsay Systems Corporation
Limited in writing.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
Trademarks
Ahsay, Ahsay Cloud Backup Suite, Ahsay Online Backup Suite, Ahsay Offsite Backup Server, Ahsay Online Backup Manager,
Ahsay A-Click Backup, Ahsay Replication Server, Ahsay BackupBox Firmware, Ahsay Universal Backup System, Ahsay NAS
Client Utility are trademarks of Ahsay Systems Corporation Limited.
Amazon S3 is registered trademark of Amazon Web Services, Inc. or its affiliates.
Apple and Mac OS X are registered trademarks of Apple Computer, Inc.
Dropbox is registered trademark of Dropbox Inc.
Google Cloud Storage and Google Drive are registered trademarks of Google Inc.
Lotus, Domino, Notes are registered trademark of IBM Corporation.
Microsoft, Windows, Microsoft Exchange Server, Microsoft SQL Server, Microsoft Hyper-V, Microsoft Azure, One Drive and
One Drive for Business are registered trademarks of Microsoft Corporation.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective
owners.
Oracle, Oracle 10g, Oracle 11g and MySQL are registered trademarks of Oracle Corporation.
Rackspace and OpenStack are registered trademarks of Rackspace US, Inc.
Red Hat, Red Hat Enterprise Linux, the Shadowman logo and JBoss are registered trademarks of Red Hat, Inc.
www.redhat.com in the U.S. and other countries. Linux is a registered trademark of Linus Torvalds.
ShadowProtect is registered trademark of StorageCraft Technology Corporation.
VMware, ESX, ESXi, vCenter are registered trademarks of VMware, Inc.
All other product names are registered trademarks of their respective owners.
Disclaimer
Ahsay Systems Corporation Limited will not have or accept any liability, obligation or responsibility whatsoever for any loss,
destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in
respect of any use or misuse of reliance on this document. By reading and following the instructions in this document, you
agree to accept unconditionally the terms of this Disclaimer and as they may be revised and/or amended from time to time by
Ahsay Systems Corporation Limited without prior notice to you.
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Revision History
Date
Descriptions
Type of modification
25 January 2019
Updated the list of Cloud Destinations Backup
in Ch. 1; Updated the FAQ Link for the
Hardware Requirement in Ch. 2.1; Updated the
FAQ Link for the Software Requirement in Ch.
2.2; Updated screen shots for the creation of
Cloud File Backup Set in AhsayACB, updated
the FAQ Link for the Backup Destination,
updated the Destination Storage, removed the
Single Storage and Destination Pool, and
updated the FAQ Link on managing the
Encryption Key in Ch. 4.1; Updated screen
shots for the creation of Cloud File Backup Set
in AhsayCBS User Web Console and Added the
destination screen with existing storage
destinations in Ch. 4.2; Updated screen shots
for the start of manual backup in AhsayACB and
added the steps to generate the backup report
in Ch. 6.1; Updated screen shots for the start of
manual backup in AhsayACB User Web
Console and added the steps to generate the
backup report Ch. 6.2; Updated the screen
shots for the configuration of backup schedule
in AhsayACB in Ch. 6.3; Updated the screen
shots for the configuration of backup schedule
in AhsayCBS User Web Console in Ch. 6.4;
Updated the restoration process using the
AhsayACB, added the Show Advanced Options,
and Restore Options in Ch. 7.1; Updated the
restoration process using the AhsayCBS User
Web Console, added the Show Advanced
Options, and Restore Options in Ch. 7.2;
Updated screen shots in Appendix A;
New/ Modification
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Table of Contents
1 Overview .........................................................................................................................................1
1.1 About This Document ................................................................................................................7
2 Preparing for Backup and Restore..................................................................................................8
2.1 Hardware Requirement..............................................................................................................8
2.2 Software Requirement ...............................................................................................................8
2.3 Antivirus Exclusion Requirement ...............................................................................................8
2.4 Other Requirement and Recommendation ................................................................................8
2.5 Best Practices and Recommendations......................................................................................8
3 Login to AhsayACB / Ahsay CBS User Web Console ..................................................................10
3.1 Login to AhsayACB..................................................................................................................10
3.2 Login to the AhsayCBS User Web Console ............................................................................12
4 Creating a Cloud File Backup Set.................................................................................................13
4.1 Create a Cloud File Backup Set in AhsayACB ........................................................................13
4.2 Create a Cloud File Backup Set on the AhsayCBS User Web Console..................................27
5 Overview of Cloud File Backup.....................................................................................................33
6 Running a Backup.........................................................................................................................35
6.1 Start a Manual Backup in AhsayACB ......................................................................................35
6.2 Start a Manual Backup on the AhsayCBS User Web Console................................................41
7 Restoring with a Cloud File Backup Set........................................................................................47
7.1 Restore with AhsayACB ..........................................................................................................47
7.2 Restore with the AhsayCBS User Web Console .....................................................................56
8 Technical Assistance ....................................................................................................................60
9 Documentation..............................................................................................................................61
Appendix...............................................................................................................................................62
Appendix A Setting Backup Destination on AhsayACB for Backup Created on User Web
Console 62
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1 Overview
What is this software?
Ahsay brings you specialized client backup software, namely AhsayACB, to provide a set of
tools to protect your data on cloud storage. This includes backup and recovery of individual files
with versioning and retention policy to protect your data on cloud storages.
System Architecture
Below is the system architecture diagram illustrating the major elements involved in the backup
process among the Cloud Storage, AhsayACB and AhsayCBS.
In this user guide, we will focus on the software installation, as well as the end-to-end backup
and restore process using both the AhsayACB (Client Agent) and AhsayCBS User Web
Console (Agentless).
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Why should I use AhsayACB or AhsayCBS User Web Console to back up my data on
Cloud Storage?
We are committed to bringing you a comprehensive cloud storage backup solution with AhsayACB.
Below are some key areas we can help making your backup experience a better one.
Easy Setup & Professional Services
Setup is a few clicks away - our enhanced AhsayACB v8 can be easily downloaded and installed in
just a few clicks. The refined user interface also provides user-friendly instructions to guide you
through installation, configuration, backup and restore. The intuitive setup procedures together with
instructions in this user guide makes the software installation and operations easy even for layman
users. That being said, if you do run into any problems during setup, we are here to help out. Visit
the URL below for details on technical assistance.
https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
Professional Services
AhsayACB Installation and Configuration Service
If you would like to save the time of reading through this document for setup, we have introduced this
service to take care of all the installation and setup for you. On top of the installation and setup services,
we also have a whole series of premium after-sales services to provide you with the best user
experiences possible.
Valid Maintenance
Our Valid Maintenance provides you with professional and timely customer support along the way. You
are entitled to the Valid Maintenance for free during the first year of your service subscription, and
recurring annual fee at 20% of your annual subscription fee.
Refer to our Professional Services webpage for further details and subscription.
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Selectable Backup Run Type
You can choose to either run the backup set you created on Server (AhsayCBS) or Client
(AhsayACB).
The run type of a cloud file backup set can only be set if you create a backup set via the AhsayCBS
Admin / User Web Console. For backup set created via the backup client application (i.e.
AhsayACB), the run type is set to Run on Client by default.
Run on Server
A Run on Server cloud file backup set provides you with an agentless backup solution. Manual or
scheduled backup job is performed on the backup server (i.e. AhsayCBS); you do not need to install
a backup agent on your personal computer in order to backup your data on cloud storages.
What are the benefits?
Physical Machine not Required
Since the whole backup and restore process is done over the CBS server and therefore you
do not need a physical machine at all.
Simplified Installation
Unlike agent-based backup, you do not need to install the client backup agent on your
computer or upgrade it when a newer version becomes available.
Simplified Administration
With one software to manage (AhsayCBS, the backup server application), this allows
administrator / user to manage backup and restore operations from a centralized console with
lower time investment.
Compliance
Some organizations cannot install client agents due to regulatory requirements. An agentless
solution allows for compliance during backup or restore.
Consistency and Recoverability
Backup client agent could interfere with the processing power of core applications of the
machines that it is installed on. Run on Server cloud file backup job is performed on the
backup server, which does not consume resources on client computer during a backup job.
The advantages of agentless backup technology make it a good option for administrators / users
who want to simplify the backup and restore management.
Run on Client
A Run on Client cloud file backup set provides you with an agent-based backup solution. Manual or
scheduled backup job is performed on the client computer (i.e. AhsayACB); you need to install a
backup agent on your personal computer in order to back up your data on cloud storages.
What are the benefits?
Robustness
In the event of a failure to a single backup agent, it fails in isolation to other users’
environment.
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Industry standard requires minimal learning curve
Agent-based backup is the traditional backup approach that is well understood by most
administrators and end users whom would only need minimal effort and time to understand
the backup and restore process and operations.
Performance
Unlike an agentless backup, where backup / restore operations of all users are performed on
the backup server which may have multiple jobs to run at the same time, resulting in slower
performance. Agent-based backup is performed on your computer with resources that is
dedicated for your own backup and restores.
The advantages of agent-based backup technology make it a good option for users who want
to have more control on individual backup / restore and resources management.
With both Run on Server (agentless) and Run on Client (agent-based) backup options available
and the freedom to use different setting on different backup sets according to your needs, our
backup solution offers you with high level of flexibility and efficiency for cloud file backup and restore.
Differences between a Run on Server and Run on Client Backup Set
The following table summarizes the differences in backup options available for a Run on Server or
Client cloud file backup set, and the tool to use (client agent or web console) when performing a
backup and restore:
Run on Client
Cloud File Backup Set
General Settings
Yes
Backup Source
Yes
Backup Schedule
Yes
Continuous Backup
Yes
Destination
Yes
In-File Delta
Yes
Retention Policy
Yes
Command Line Tool
Yes
Reminder
Yes
Bandwidth Control
Yes
IP Allowed for Restore
Yes
Other
Yes
To Run a Backup
AhsayACB
To Run a Restore
AhsayACB / AhsayOBR
Refer to this link for AhsayOBR guide: AhsayOBR v8 User Guide for Windows
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Fast and Efficient
We understand that backup could be a time and resources consuming process, which is why
AhsayACB is designed with advanced technologies to make backup a fast and efficient process.
We also understand that you may wish to run backup at a specified time interval of your choice,
that’s why we also allow you to set your own backup schedules so that you can take full control of
the time when to perform backup.
Multi-threading – this technology utilizes the computing power of multiple CPU cores for
creating multiple backup and restore threads to produce fast backup and restore
performance.
Block Level Incremental Backup – this technology breaks down the backup files into
multiple blocks and only the changed blocks will be backed up each time.
Centralized Management Console
Our enriched features on the centralized web console offers you a one-stop location for monitoring
and managing your backup and restore, whether you are a system administrator or backup user.
Below is an overview of what you can do with it.
Create backup set
Restore backup
Configure user settings
Configure backup settings
View and download backup and restore reports
Monitor backup and restore live activities
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Cloud Destinations Backup
To offer you with the highest flexibility of backup destination, you can now back up mail objects to a
wide range of cloud storage destinations. Below is a list of supported cloud destinations.
Aliyun (阿里云) *
Google Drive
Amazon S3
Amazon Cloud Drive
Google Cloud
Storage
CTYun (中国电信天翼
云 )*
AWS S3 Compatible Cloud
Storage
Microsoft OneDrive /
OneDrive for Business
Rackspace
OpenStack
Microsoft Azure
Dropbox
FTP
SFTP
OneDrive
Cloud backup gives you two major advantages:
Cloud to Cloud Backup – you can back up your data on cloud storage to another cloud
destination of your choice. This gives you an extra layer of protection in the event of a local
drive corruption, where you will still be able to retrieve data from the cloud destination.
Eliminate Hardware Investment – with the increasingly affordable cloud storage cost, you
can deploy on cloud platform and utilize cloud storage as your centralized data repository,
or simply expand your cloud storage as a backup destination without having to invest on
hardware.
High Level of Security
We understand the data on your cloud storage may contain sensitive information that requires to be
protected, that is why your backup data will be encrypted with the highest level of security measure.
Un-hackable Encryption Key – to provide the best protection to your backup data, you
can turn on the encryption feature which will be default encrypt the backup data locally with
AES 256-bit truly randomized encryption key.
Encryption Key Recovery – Furthermore, we have a backup plan for you to recover your
encryption key in case you have lost it. You backup service provider can make it mandatory
for you to upload the encryption key to the centralized management console, the encryption
key will be uploaded in hashed format and will only be used when you request for a
recovery.
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1.1 About This Document
What is the purpose of this document?
This document aims at providing all necessary information for you to get started with setting
up your system for Cloud File backup and restore, followed by step-by-step instructions on
creating backup set, running backup job and restoring backed up data, using both the
AhsayACB and AhsayCBS Web User Console.
The document can be divided into 3 main parts.
Part 1: Preparing for Cloud File Backup & Restore
Requirements
Requirements on hardware & software for installation
Best Practices and Recommendations
Items recommended to pay attention to before backup and restore
Part 2: Performing Cloud File Backup
Logging in to Client Agent or User Web Console
Log in to AhsayACB or User Web Console
Creating a Backup Set
Create a backup set using AhsayACB and User Web Console
Running a Backup Set
Run a backup set using the AhsayACB and User Web Console
Part 3: Restoring Cloud File Backup
Restoring a Backup Set using AhsayACB & User Web Console
Restore a backup using the AhsayACB and User Web Console
What should I expect from this document?
After reading through this documentation, you can expect to have sufficient knowledge to set
up your system to backup data on Cloud storage using AhsayACB and User Web Console, as
well as to carry out an end-to-end backup and restore process.
Who should read this document?
This documentation is intended for backup administrators and IT professionals who are
responsible for the Cloud File backup and restore.
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2 Preparing for Backup and Restore
2.1 Hardware Requirement
To achieve the optimal performance when AhsayACB is running on your machine, refer to the
following article for the list of hardware requirements.
FAQ: Ahsay Hardware Requirement List (HRL) for version 8.1 or above
2.2 Software Requirement
Refer to the following article for the list of compatible operating systems and application
versions.
FAQ: Ahsay Software Compatibility List (SCL) for version 8.1 or above
2.3 Antivirus Exclusion Requirement
To optimize performance of AhsayACB on Windows, and to avoid conflict with your antivirus
software, refer to the following KB article the list of processes and directory paths that should
be added to all antivirus software white-list / exclusion list:
http://wiki.ahsay.com/doku.php?id=public:5352_suggestion_on_antivirus_exclusions
2.4 Other Requirement and Recommendation
Ensure that the following requirements are met:
AhsayACB Installation
Make sure that AhsayACB is installed on a computer with Internet access for
connection to the cloud storage.
Access for AhsayCBS User Web Console
It is now possible to perform agentless backup and restore, which can be done via the
AhsayCBS User Web Console without using the AhsayACB client agent. In order to
access the User Web Console, make sure you have Internet connection and a web
browser installed on your computer or mobile device.
Backup Quota Requirement
Make sure that your AhsayACB user account has sufficient quota assigned to
accommodate the storage for the Cloud File backup. Contact your backup service
provider for details.
2.5 Best Practices and Recommendations
The following are some best practices or recommendations we strongly recommend you to
follow before you start any Cloud File backup and restore.
Temporary Directory Folder Location (For backup and restore running on
AhsayACB only)
Temporary directory folder is used by AhsayACB for storing backup set index files and
any incremental or differential backup files generated during a backup job. To ensure
optimal backup/restoration performance, it is recommended that the temporary
directory folder is set to a local drive.
Performance Recommendations
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Consider the following best practices for optimized performance of the backup
operations:
Schedule backup jobs when system activity is low to achieve the best possible
performance.
Perform test restores periodically to ensure your backup is set up and performed
properly. Performing recovery test can also help identify potential issues or gaps
in your recovery plan. It's important that you do not try to make the test easier, as
the objective of a successful test is not to demonstrate that everything is flawless.
There might be flaws identified in the plan throughout the test and it is important to
identify those flaws.
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3 Login to AhsayACB / Ahsay CBS User Web
Console
3.1 Login to AhsayACB
1. Login to the AhsayACB application user interface.
For client installation on Windows, double click the AhsayACB desktop icon to launch
the application.
2. Enter the Login name and Password of your AhsayACB account.
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3. Click Show advanced option to configure the Backup Server and Proxy details if
necessary. Click OK afterward to login to AhsayACB.
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3.2 Login to the AhsayCBS User Web Console
1. Login to the AhsayCBS web console at
https://backup_server_hostname:port
Note: Contact your service provider for the URL to connect to the web console if
necessary.
2. Enter the Login Name and Password of your AhsayACB account.
3. Click Login afterward to login to the web console.
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4 Creating a Cloud File Backup Set
4.1 Create a Cloud File Backup Set in AhsayACB
1. In the AhsayACB main interface, click Backup Sets.
2. Create a Cloud File backup set by clicking the “+” icon next to Add new backup set.
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3. Enter a Name for your backup set and select Cloud File Backup as the Backup set
type.
4. Select the Cloud type of the cloud storage that contain the data that you want to
backup:
5. Depending on the cloud type you have selected, you will be prompted to enter the
cloud service login details.
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Click Test to get redirected to the login page of the cloud service provider on
your default browser, then enter the login details there.
Click Allow to permit AhsayACB to access the cloud storage.
Copy and paste the code generated by the cloud service provider to AhsayACB
where you will be prompted to enter, then click OK to confirm.
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IMPORTANT
The authentication request will be opened in a new tab / window on the browser,
ensure that the pop-up tab / window is not blocked (e.g. pop-up blocker in your
browser).
6. In the Backup Source menu, select the folder / files that you would like to backup.
Enable the Show files checkbox at the bottom left corner if you would like to choose
individual file for backup. Click Next to proceed when you are done with the selection.
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7. In the Schedule menu, configure a backup schedule for backup job to run
automatically at your specified time interval. Click Add new schedule to add a new
schedule, then click Next to proceed afterward.
Configure the backup schedule settings on this page, then click OK when you are done
with the settings, then click Next to proceed.
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8. In the Destination menu, select a backup destination where the backup data will be
stored. Click the “+” icon next to Add new storage destination / destination pool.
Note
For more details on Backup Destination, refer to this article:
FAQ: Frequently Asked Questions on Backup Destination
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9. Select the Destination storage.
You can choose a storage combination of the Local/Mapped drive/Removable
Drive, Cloud storage or FTP. Click OK to proceed when you are done with the
settings.
If you have chosen the Local/Mapped Drive/Removable Drive option, click
Change to browse to a directory path where backup data will be stored, then
click Test to validate the path. Test completed successfully shows when
the validation is done.
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If you have chosen the Cloud Storage, click Test to log in to the
corresponding cloud storage service.
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10. You can add multiple storage destinations. The backup data will be uploaded to all the
destinations you have selected in the order you added them. Press the icon to
alter the order. Click Next to proceed when you are done with the selection.
11. In the Encryption window, the default Encrypt Backup Data option is enabled with an
encryption key preset by the system which provides the most secure protection.
You can choose from one of the following three Encryption Type options:
Default – an encryption key with 44 alpha numeric characters will be randomly
generated by the system
User password – the encryption key will be the same as the login password of
your AhsayACB at the time when this backup set is created. Please be reminded
that if you change the AhsayACB login password later, the encryption keys of the
backup sets previously created with this encryption type will remain unchanged.
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Custom – you can customize your encryption key, where you can set your own
algorithm, encryption key, method and key length.
Note
For more details on managing your encryption key, refer to this article:
FAQ: Best practices for managing encryption key for AhsayOBM or AhsayACB
12. If you have enabled the Encryption Key feature in the previous step, the following pop-
up window shows, no matter which encryption type you have selected.
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The pop-up window has the following three options to choose from:
Unmask encryption key – The encryption key is masked by default. Click this
option to show the encryption key.
Copy to clipboard – Click to copy the encryption key, then you can paste it in
another location of your choice.
Confirm – Click to exit this pop-up window and proceed to the next step.
13. Enter the Domain Name / Host Name, User Name and Password of the Windows
account that will be running the backup.
Note: This menu will only be displayed for backup set with backup schedule configured
(for installation on Windows).
14. Click Next to create the backup set.
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4.2 Create a Cloud File Backup Set on the AhsayCBS User Web
Console
1. Log in to the User Web Console according to the instructions in Login to the AhsayCBS
User Web Console.
2. Click the User icon on the User Web Console landing page.
3. Select Backup Set from the left panel, then create a Cloud File backup set by clicking
the circular “+” icon under Manage Backup Set.
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4. Select Cloud File Backup as the Type, and enter a Name for the backup set.
5. On the same menu under Run on, select Server to create a run on server (agentless
backup) backup set or Client to create a run on client (agent-based backup) backup
set.
Server - If you choose to run the backup set on the CBS server, you won’t be
able to back up, restore or manage your backups on the AhsayACB once the
backup set is created.
Client - If you choose to run the backup set on the AhsayACB, you won’t be
able to back up, restore or manage your backups on the AhsayCBS Web
Management Console once the backup is created.
Notes
This setting CANNOT be altered once the backup set is created. If you wish to
change the backup method later, you will have to create a new backup set and
start over the configurations again.
6. Select the cloud storage that contains the data that you want to backup under Backup
From. Click Test afterward to authenticate AhsayCBS / AhsayACB to access the cloud
storage.
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IMPORTANT
The authentication request will be opened in a new tab / window on the browser, ensure
that the pop-up tab / window is not blocked (e.g. pop-up blocker in your browser).
7. Click Allow to permit access the cloud storage.
Enter the Authentication code returned on the web console to complete the
authentication setup.
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8. In the Backup Source menu, select the folder / files that you would like to backup.
9. In the Schedule menu, configure a backup schedule for backup job to run
automatically at your specified time interval. Slide the on/off button to turn on this
feature.
Click the + icon under Manage Schedule to add a new schedule.
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You may configure the following items for the schedule.
Name of the scheduled backup
Backup schedule type
o Daily
o Weekly
o Monthly
o Custom
Backup start time
Run Retention Policy after backup
Click the icon and then click Next to proceed.
10. To add a destination, select from the existing storage destinations listed on the
dropdown list.
In the sample screen shot above, you have two (2) available destinations, OneDrive-1
and AhsayCBS.
If you would like to choose other backup destination other than the Predefined
Destination, proceed to the next step without making any setting here. You will have to
compelete this backup set creation first
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11. By default, the Encrypt Backup Data option is enabled with the Encryption Type
preset as Default which provides the most secure protection.
You can choose from one of the following three Encryption Type options:
Default (Machine Generated Random) – an encryption key with 44 alpha numeric
characters will be randomly generated by the system
User password – the encryption key will be the same as the login password of
your AhsayACB at the time when this backup set is created. Please be reminded
that if you change the AhsayACB login password later, the encryption keys of the
backup sets previously created with this encryption type will remain unchanged.
Custom – you can customize your encryption key, where you can set your own
algorithm, encryption key, method and key length.
Note
For more details on managing your encryption key, refer to this article:
FAQ: Best practices for managing encryption key for AhsayOBM or AhsayACB
Click the icon at the bottom right corner to confirm creating this backup set.
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5 Overview of Cloud File Backup
The following steps are performed during a cloud file backup job:
Run on Server Cloud File Backup
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Run on Client Cloud File Backup
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6 Running a Backup
6.1 Start a Manual Backup in AhsayACB
1. Click the Backup icon on the main interface of AhsayACB.
2. Select the backup set which you would like to start a backup for.
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If you would like to modify the In-File Delta type, Destinations and Retention Policy
Settings, click Show advanced option.
3. Click Backup to start the backup and wait until it is finish.
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4. The backup through AhsayACB has been successful.
5. Check the log of your backup by clicking this icon . It will show you the log of your
backup with corresponding date and time.
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To view the report, go to the Report > Backup
In this Backup Report screen, you can see the backup set with corresponding
destination, completion date and time, and status.
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Click the backup report and the summary of the backup will be displayed. You can also
click the View Log, this will redirect you to the log summary of your backup.
You can also search for backup reports from a specific period of date. For
example, we have the From date which is, 01 Jan 2019 and the To date
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which is, 24 Jan 2019. Then click the Go button to generate the available
reports.
If this is a valid range of dates then backup reports will be displayed unless
there were no backup running on the specified dates. A message of No
records found will also be displayed.
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6.2 Start a Manual Backup on the AhsayCBS User Web Console
1. Log in to the User Web Console according to the instructions in Login to the AhsayCBS
User Web Console.
2. Click on the User icon.
3. Select Backup Set from the left panel, then select Backup under Execute Job drop
down menu.
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4. Modify the In-File Delta type and Retention Policy setting if necessary.
5. Click Run Backup to start the backup job and wait until the backup is finished.
6. When a backup job is running, the status Backup is Running will be displayed. Click
Stop to stop the backup job if necessary.
You can also check the status of your backup by going to the Monitoring > Live
Activities.
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7. The backup through AhsayCBS User Web Console has been successful.
To view the report, go to the Report > Backup. In this Backup Report screen, you can
see the backup set with corresponding destination, completion start and end date with
time, and status.
Click the backup set and this screen will be displayed. It shows the summary of the
backup and you can download the backup report by clicking the Download Report.
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Make sure to wait 15 to 20 minutes after the backup to be able to download the report
file otherwise the report will not be displayed.
You can also view the reports for Today, Yesterday, This Week, Last Week,
This Month, and Last Month. Pick any of the following choices and the
available reports will be displayed.
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7 Restoring with a Cloud File Backup Set
7.1 Restore with AhsayACB
Using AhsayACB to do the restoration has three (3) options. Through Local machine, Original
location, and Alternate location. Below are brief descriptions of the said features. After this
quick walkthrough you will see the step-by-step instructions with corresponding screen shots
on how to restore your data using the following options below.
Local machine
Restore your data to your local computer where the AhsayACB is running.
Original location
Aside from the location machine option, you are also able to restore your data to
your original location, on the cloud storage, where you backed them up.
Alternate location
Besides the two options above, you can also restore your data to an alternate
location which is through the same cloud storage but on a different folder.
Note
Login to the AhsayACB application according to the instruction provided in the chapter on Login to
AhsayACB.
1. Click the Restore icon on the main interface of AhsayACB.
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2. Select the backup set that you would like to restore from.
3. Select the backup destination that contains the data that you would like to restore.
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4. Select to restore from a specific backup job, or the latest job available from the Select
what to restore drop down menu.
5. Select Restore to local computer if you want to restore the backed up data to the
location computer.
Click Next to continue.
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6. If you want to restore on your local computer, browse to the corresponding directory
path on the local computer that you want the data to be restored to.
Click Show advanced option to configure other restore settings.
Verify checksum of in-file delta files during restore
By enabling this option, the checksum of in-file delta files will be verified during
the restore process. This will check the data for errors during the restore process
and create a data summary of the in-file delta files which will be included in the
report.
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Original location – The backed-up date will be restored to the computer running
the AhsayACB under the same directory path as on the machine storing the
backup source.
Alternate location – You can choose to restore the data to a location of your
choice. Click Change to browse to the alternate path on the cloud storage.
Important: Data can only be restored to a local computer, or to the original cloud
storage that the data was backed up from (e.g. same cloud storage provider and
same account). You cannot restore the data to a different cloud storage (e.g. a
different cloud storage provider or different account)
In this example, we have chosen the My Documents folder as the alternate
location on the cloud storage.
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Click Show advanced option to configure other restore settings
Original location
Alternate location
Verify checksum of in-file delta files during restore
By enabling this option, the checksum of in-file delta files will be verified
during the restore process. This will check the data for errors during the
restore process and create a data summary of the in-file delta files which will
be included in the report.
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7. Select the temporary directory for storing temporary files.
8. Click Restore to start the restoration.
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9. The following screen is displayed when the files are restored successfully.
Important: Data of a Run on Server Cloud File backup set can only be restored via
the AhsayCBS web console. The following error message will be displayed if you try to
restore data of a Run on Server Cloud File backup set via the AhsayACB user
interface.
Refer to the chapter on Restore with the AhsayCBS Web Console for instruction on
how to restore data for a Run on Server Cloud File backup set.
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7.2 Restore with the AhsayCBS User Web Console
Using AhsayCBS Web Console to do the restoration has two (2) options unlike using the
AhsayACB which has 3 options. It is through Original and Alternate location. Below are brief
descriptions of the said features. After this quick walkthrough you will see the step-by-step
instructions with corresponding screen shots on how to restore your data using the following
options below.
Original location
Restore your data to your original location, on the cloud storage, where you
backed them up.
Alternate location
Besides the original location above, you can also restore your data to an
alternate location which is through the same cloud storage but on a different
folder.
Notes
Login to the AhsayACB application according to the instruction provided in the chapter on Login
to AhsayACB.
Data of a Run on Server Cloud File backup set can only be restored via the AhsayCBS web
console
1. Click on the User icon.
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2. Select Backup Set from the left panel, then select Restore under Execute Job drop
down menu.
3. Select to restore from a specific backup job, or the latest job available from the Select
What To Restore drop down menu. Click Next to proceed.
4. Select Original location to restore the data to the original directory path on the cloud
storage, or Alternate location to restore to the data to an alternate path on the cloud
storage.
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Original Location
Alternate Location
Expand the directory path to browse to the alternate location on the cloud storage.
In this example we have two (2) available folders, Ahsay and My Documents for
Google Drive.
Important: Data can only be restored to the original cloud storage that the data
was backed up from (e.g. same cloud storage provider and same account).
Click Show advanced option to configure other restore settings.
Original location
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Alternate location
Overwrite file
By enabling this option, this will overwrite your existing files. For example, if
the files/folders you are going to restore are already available in your chosen
alternate location then during the restore process your existing files will be
overwritten.
Verify checksum of in-file delta files during restore
By enabling this option, the checksum of in-file delta files will be verified
during the restore process. This will check the data for errors during the
restore process and create a data summary of the in-file delta files which will
be included in the report.
5. Click the icon to start the restoration.
6. You will see the status showing Restore is Running when the restore is in progress.
Click Stop to stop the restore job if necessary.
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8 Technical Assistance
To contact Ahsay support representatives for technical assistance, visit the following website:
https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
Also use the Ahsay Knowledge Base for resource such as Hardware Compatibility List,
Software Compatibility List, and other product information:
http://wiki.ahsay.com/doku.php?id=public:home
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9 Documentation
Documentations for all Ahsay products are available at:
https://www.ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_downloads_documen
tation_guides
You can send us suggestions for improvements or report on issues in the documentation, by
contacting us at:
https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
Please specify the specific document title as well as the change required/suggestion when
contacting us.
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Appendix
Appendix A Setting Backup Destination on AhsayACB
for Backup Created on User Web Console
You need to read the instructions below only if you:
Have created a backup set on AhsayCBS User Web Console; AND
Selected the backup set to Run on Client; AND
Have not selected any Predefined Destination in the backup creation process on the User
Web Console
-OR-
Have selected a Predefined Destination in the backup creation process on User Web Console
but wish to add additional backup destination other than the predefined destination
1. Log in to AhsayACB according to the instructions in Login to AhsayACB.
2. In the AhsayACB main interface, click Backup Sets.
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3. Click the backup set which you wish to add backup destination to.
4. Click the Destination menu on the left side, then click the Add button on the right to add backup
destination.
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5. Select the storage destination
If you have chosen the Local/Mapped Drive/Removable Drive option, click Change to
browse to a directory path where backup data will be stored, then click Test to validate the
path. Test completed successfully shows when the validation is done.
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If you have chosen the Cloud Storage, tick the checkbox Access the Internet through
proxy.
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6. You can add multiple storage destinations. The backup data will be uploaded to all the
destinations you have selected in the order you added them. Press the icon to alter the
order. Click Save to proceed when you are done with the selection.