Forum & Knowledge Base
Tech articles, guides and FAQs. Search our community knowledge base for instant answers.
Visit Forum →
Support Ticket
Raise a support ticket 24x7. Our team will respond within 30 minutes during support hours.
Open a Ticket →
Sales Support
Call our team for sales enquiries, account setup help, and pre-sales questions.
01225 699 576 →Support Hours
Our support team operates 7 days a week. Email and remote support are provided with a target response time of 30 minutes. We have a zero-tolerance policy for inappropriate behaviour.
What We Support
We support all backup modules including Microsoft 365, Windows Server, Desktop, Hyper-V, VMware, Proxmox, Linux, macOS, NAS devices, and databases. We also support our reseller portal, customer portal, and lite backup service.
Need Help Right Now?
Open a support ticket or call our sales team.