Technical guides, product updates, and backup strategy for IT resellers and MSPs.
Incremental and differential backups both copy only changed data after a full backup, but they behave very differently when you restore. Here's how each works, with a worked example and advice on which to use.
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The four ways MSPs price managed services, what each does to your margin, and how to work out what a contract actually costs you to deliver. With published wholesale figures rather than hand-waving.
VMware backup priced per VM rather than per socket, and what that does to your margin. Published rates, worked examples, and an honest look at when per-socket licensing is the cheaper model.
Google Workspace backup explained for MSPs — what Google's native retention does and doesn't protect, why Gmail matters as much as Drive, and what it costs. Our published wholesale rate is £1.20 per user.
What Microsoft 365 backup costs an MSP per user per month, why vendor quotes are hard to compare, and what usually isn't in the headline rate. Our published wholesale rate is £1.20 per user.
Acronis Cyber Protect Cloud is a powerful platform, but it's not the right fit for every MSP. Here's what UK MSPs should consider when evaluating alternatives.
Choosing the right backup platform is one of the most consequential decisions an MSP makes. Here's an honest comparison of the main MSP backup solutions available to UK MSPs in 2026.
Reseller backup for MSPs. No long-term contracts. 30-day cancellation.
Incremental and differential backups both copy only changed data after a full backup, but they behave very differently when you restore. Here's how each works, with a worked example and advice on which to use.
The four ways MSPs price managed services, what each does to your margin, and how to work out what a contract actually costs you to deliver. With published wholesale figures rather than hand-waving.
VMware backup priced per VM rather than per socket, and what that does to your margin. Published rates, worked examples, and an honest look at when per-socket licensing is the cheaper model.
Google Workspace backup explained for MSPs — what Google's native retention does and doesn't protect, why Gmail matters as much as Drive, and what it costs. Our published wholesale rate is £1.20 per user.
What Microsoft 365 backup costs an MSP per user per month, why vendor quotes are hard to compare, and what usually isn't in the headline rate. Our published wholesale rate is £1.20 per user.
Acronis Cyber Protect Cloud is a powerful platform, but it's not the right fit for every MSP. Here's what UK MSPs should consider when evaluating alternatives.
Choosing the right backup platform is one of the most consequential decisions an MSP makes. Here's an honest comparison of the main MSP backup solutions available to UK MSPs in 2026.
Backup and disaster recovery are often used interchangeably, but they're not the same thing. UK businesses need to understand what each covers — and where the gaps are.
Immutable and air-gapped backup are often confused but defend against different things. Here's how each works, where they overlap, and what UK MSPs should look for when building ransomware-resistant backup.
Honest comparison of the top MSP backup platforms in 2026 — Datto, Acronis, Veeam, MSP360, N-able, and BOBcloud. Strengths, weaknesses, pricing models, and what most reviews don't tell you.
Cloud backup for small businesses doesn't need to be complicated or expensive. Here's what UK small businesses actually need, what to look for, and what to avoid.
Immutable backup stops ransomware from encrypting or deleting your clients' backup data. Here's what it means, how it works, and why UK MSPs are making it a standard part of their backup offering.
Cyber Essentials certification has specific implications for how backup is configured and managed. Here's what UK MSPs need to understand before helping clients get certified.
Hyper-V is the virtualisation platform of choice for most SMB clients. Here's what MSPs need to know about backing it up properly — VSS, host vs guest-level, common mistakes, and cloud backup options.
A managed backup service is one of the best recurring revenue lines an MSP can offer. Here's what it includes, how to price it, and how to sell it to existing clients in 2026.
Windows Server Backup is Microsoft's free built-in tool. Here's what it can and can't do, when it makes sense to use it, and why MSPs managing client environments need a dedicated Windows server cloud backup solution.
OneDrive is not a backup. Here's what it actually does, where it falls short, and what UK businesses and MSP clients need to do differently.
Backup as a Service (BaaS) is the cloud-delivered alternative to managing backup infrastructure yourself. Here's what it covers, how UK businesses should evaluate it, and what questions to ask.
Adding cloud backup to your MSP or IT support business is one of the most straightforward recurring revenue plays available. Here's how the reseller model works and what to look for in a UK backup partner.
Not all backup software is built for MSPs. Here's what separates a tool that scales with your business from one that creates operational overhead as you grow.
Microsoft 365 does not back up your data the way most clients assume. Here's what the platform actually does, what it doesn't, and how MSPs can close the gap.
Schools hold significant volumes of sensitive data and face specific regulatory requirements around its protection. Here's what cloud backup looks like for UK schools in 2026.
A full backup takes a mirror copy of your data and files on a device and stores them on a remote system.
This approach combines the essence of a robust 321 backup strategy, underscoring its significance as a dedicated 321 backup policy and a guiding 321 backup principle. Understanding the 321 data backup
Deleted something in Microsoft 365? Here's how to recover files from OneDrive, SharePoint, and Exchange — and what to do if Microsoft's built-in tools aren't enough.
Check the provider's capacity and ability to accomplish your objectives depending on the field of operation.
Microsoft 365 does not provide a full backup of your data. Here's what protection Microsoft actually offers, and how to properly back up Exchange, SharePoint, OneDrive, and Teams.
Business continuity and disaster recovery are often used interchangeably, but they mean different things. Here's how to tell them apart and why both matter.
MSPs are more than just service providers – they become strategic partners assisting businesses in reaching their objectives. Here are some ways MSPs can improve your business:
A data retention policy defines how long data is kept, where it is stored, and when it is deleted. Here's what to include and why it matters for compliance and backup.
We exhibited at the Service Desk and IT Support show at the Excel in London in May 2025, and thought we'd share some of our marketing stats.