Protect all your clients' Microsoft 365 (formerly Office 365) data — Exchange, SharePoint, OneDrive and Teams — from one white-label reseller portal. Microsoft does not back up your clients' data. You need to.
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This is the most important thing to understand about Microsoft 365 (still widely called Office 365). Microsoft operates a shared responsibility model — they keep the service running, but protecting your clients' data is your responsibility, not Microsoft's.
Microsoft's built-in tools — recycle bin, version history, litigation hold — are not backup. They have short retention windows, can be bypassed by users with sufficient permissions, and provide no reliable point-in-time recovery workflow.
The most common causes of M365 data loss that Microsoft cannot recover for you:
As an MSP, if your client loses data and you don't have a backup, you own that problem. A proper Microsoft 365 backup removes that risk entirely.
BOBcloud's Microsoft 365 backup module connects via the Microsoft Graph API and protects all major M365 workloads. Backups run automatically on a schedule you configure, with data stored in ISO 27001 certified UK/EU storage.
All data is encrypted with AES-256 in transit and at rest. Retention is unlimited — there are no artificial caps on how long backup data is kept.
Every Microsoft 365 workload your clients rely on is covered — all included in one module, no add-ons required.
Full mailbox backup including email, calendar, contacts, and tasks. Granular restore to item level or full mailbox.
Site collections, document libraries, lists, and pages. Restore at the item, library, or full site level.
All user files backed up automatically. Point-in-time restore for individual files without affecting others.
Teams data protected via underlying Exchange and SharePoint backup. Channel files and messages covered.
Azure Active Directory user accounts, groups, roles, and directory objects backed up and restorable.
Shared and resource mailboxes protected alongside user mailboxes. No separate licensing required.
Exchange Online Archive mailboxes included in backup scope where enabled on the tenant.
Guest user OneDrive and SharePoint content can be included in backup scope where required.
BOBcloud also backs up Hyper-V, VMware, Windows Server & desktops, Linux, macOS, Google Workspace, QNAP & Synology NAS, and Proxmox. All workloads are white-label for MSPs.
There are several Microsoft 365 backup options available. Here is why over 200 UK MSPs use BOBcloud.
Most M365 backup vendors charge per mailbox or per user. BOBcloud charges per GB of storage used. For MSPs with large tenants, this is significantly cheaper and more predictable.
Your clients see your logo and branding throughout — not BOBcloud's. The portal, email reports, and backup software all carry your brand. Full white-label included from 5 active devices.
When something goes wrong, you reach a UK technician who knows the platform. We have been supporting UK MSPs since 1999 — not an overseas call centre reading from a script.
Backup data is stored on Microsoft Azure and Wasabi Cloud Storage, both ISO 27001 certified, with data held in UK and EU regions. Fully GDPR compliant.
Add new M365 tenants, configure backup schedules, set retention policies, and run restores for all your clients from one reseller portal. No separate logins per client.
Monthly billing, cancel any time. We earn your business every month. £250 switching credit available if you are moving from another backup provider.
BOBcloud Microsoft 365 backup pricing is built around storage, not user counts — so MSPs with large tenants pay sensibly. Office 365 backup pricing on per-user models gets expensive quickly when a single tenant has 50+ mailboxes.
You pay for the storage your clients actually use. No per-user fees, no per-mailbox add-ons, no per-feature charges. The same flat rate applies whether you back up Exchange, SharePoint, OneDrive or Teams.
Pay only for storage used each month. No annual contracts, no minimum spend, no setup fees. Scale up or down as your client base changes — your bill follows your usage.
Start with a free 30-day trial including 1TB of storage. No payment details required to sign up. Full white-label and full M365 workload coverage from day one.
Use our Microsoft 365 backup pricing calculator to model your exact costs based on the number of clients and mailboxes you back up. Live pricing, no signup required.
How BOBcloud's Microsoft 365 backup compares to Microsoft's built-in M365 protection tools.
| Feature | BOBcloud | Microsoft Built-in |
|---|---|---|
| Exchange backup | ✓ Full | Recycle bin only |
| SharePoint backup | ✓ Full | Version history only |
| OneDrive backup | ✓ Full | Version history only |
| Unlimited retention | ✓ Yes | ✗ 93 days max |
| No per-user fees | ✓ Per GB only | ✗ Per user |
| White-label for MSPs | ✓ Included | ✗ No |
| UK-based support | ✓ Yes | ✗ No |
| Free trial | ✓ 30 days, 1TB | ✗ No |
Looking at other MSP backup vendors? Read our 2026 MSP backup comparison covering Datto, Acronis, Veeam, MSP360, N-able and BOBcloud.
No — not in a way that provides reliable recovery. Microsoft protects against infrastructure failure on their side, but data loss caused by users, ransomware, or misconfiguration is your responsibility. Microsoft's recycle bin and version history are not backup tools.
Microsoft 365 cloud backup (also called Office 365 backup) is a third-party service that automatically copies your M365 data — Exchange, SharePoint, OneDrive, and Teams — to separate storage outside Microsoft's infrastructure, allowing point-in-time recovery from any data loss event.
BOBcloud connects to Microsoft 365 via the Microsoft Graph API. During setup you authorise the connection from your Microsoft 365 admin centre. No software is installed on client machines — it is entirely cloud-to-cloud.
Data is stored on Microsoft Azure and Wasabi Cloud Storage in UK and EU regions, both ISO 27001 certified. Your clients' data never leaves the UK/EU. All data is encrypted with AES-256 at rest and in transit.
BOBcloud charges per GB of storage used — not per user or per mailbox. Microsoft 365 backup pricing is therefore predictable and significantly cheaper for large tenants compared with per-user models common in Office 365 backup software. Start with a free 30-day trial including 1TB of storage. No payment details required.
Yes. Once you have 5+ active devices on your BOBcloud account, your full white-label branding is applied — portal URL, email reports, software screens, and EULA all carry your logo and company name. Included at no extra cost.
Restores are near-instant for individual items. You can restore a single email, a SharePoint document, or an entire mailbox directly back to the Microsoft 365 tenant from the reseller portal. No need to contact support.
Yes. Data is stored in UK/EU regions only, encrypted with AES-256, and handled in accordance with GDPR. BOBcloud does not routinely access or process client backup data. Full data processing agreement available on request.
Free 30-day trial with 1TB storage. No payment details required. Full white-label from day one.
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