Microsoft 365 Backup for UK MSPs

Protect all your clients' Microsoft 365 (formerly Office 365) data — Exchange, SharePoint, OneDrive and Teams — from one white-label reseller portal. Microsoft does not back up your clients' data. You need to.

Trusted by 200+ UK MSPs since 1999. ISO 27001 certified Azure storage. No per-user fees.

Start Free 30-Day Trial →No payment details required · 1TB included
Microsoft 365 backup portal for MSPs showing Exchange and SharePoint protection
200+ UK MSPs
ISO 27001 Azure storage
Since 1999 — 25 years in backup
White-label from day one

Microsoft Does Not Back Up Your Clients' Data

This is the most important thing to understand about Microsoft 365 (still widely called Office 365). Microsoft operates a shared responsibility model — they keep the service running, but protecting your clients' data is your responsibility, not Microsoft's.

Microsoft's built-in tools — recycle bin, version history, litigation hold — are not backup. They have short retention windows, can be bypassed by users with sufficient permissions, and provide no reliable point-in-time recovery workflow.

The most common causes of M365 data loss that Microsoft cannot recover for you:

  • Accidental deletion of emails, files, or SharePoint content
  • Ransomware encrypting or deleting cloud-synced data
  • Malicious deletion by a compromised or disgruntled account
  • OneDrive sync errors overwriting files silently
  • Misconfigured retention policies permanently removing data
  • Third-party app errors corrupting or deleting content

As an MSP, if your client loses data and you don't have a backup, you own that problem. A proper Microsoft 365 backup removes that risk entirely.

What BOBcloud M365 Backup Covers

BOBcloud's Microsoft 365 backup module connects via the Microsoft Graph API and protects all major M365 workloads. Backups run automatically on a schedule you configure, with data stored in ISO 27001 certified UK/EU storage.

  • Exchange Online — mailboxes, calendar, contacts, tasks. Restore individual items or entire mailboxes.
  • SharePoint Online — site collections, document libraries, lists, and pages. Item-level or site-level restore.
  • OneDrive for Business — all files for each user. Restore without affecting other files.
  • Microsoft Teams — channel messages, files, and settings backed up via the underlying SharePoint and Exchange data.
  • Microsoft Entra ID — user accounts, groups, and directory data.

All data is encrypted with AES-256 in transit and at rest. Retention is unlimited — there are no artificial caps on how long backup data is kept.

Full M365 Workload Coverage

Every Microsoft 365 workload your clients rely on is covered — all included in one module, no add-ons required.

Exchange Online Backup

Full mailbox backup including email, calendar, contacts, and tasks. Granular restore to item level or full mailbox.

SharePoint Online Backup

Site collections, document libraries, lists, and pages. Restore at the item, library, or full site level.

OneDrive for Business Backup

All user files backed up automatically. Point-in-time restore for individual files without affecting others.

Microsoft Teams Backup

Teams data protected via underlying Exchange and SharePoint backup. Channel files and messages covered.

Microsoft Entra ID

Azure Active Directory user accounts, groups, roles, and directory objects backed up and restorable.

Shared Mailboxes

Shared and resource mailboxes protected alongside user mailboxes. No separate licensing required.

Archive Mailboxes

Exchange Online Archive mailboxes included in backup scope where enabled on the tenant.

Guest Accounts

Guest user OneDrive and SharePoint content can be included in backup scope where required.

BOBcloud also backs up Hyper-V, VMware, Windows Server & desktops, Linux, macOS, Google Workspace, QNAP & Synology NAS, and Proxmox. All workloads are white-label for MSPs.

Why UK MSPs Choose BOBcloud for M365 Backup

There are several Microsoft 365 backup options available. Here is why over 200 UK MSPs use BOBcloud.

No Per-User Fees

Most M365 backup vendors charge per mailbox or per user. BOBcloud charges per GB of storage used. For MSPs with large tenants, this is significantly cheaper and more predictable.

White-Label for MSPs

Your clients see your logo and branding throughout — not BOBcloud's. The portal, email reports, and backup software all carry your brand. Full white-label included from 5 active devices.

UK-Based Support

When something goes wrong, you reach a UK technician who knows the platform. We have been supporting UK MSPs since 1999 — not an overseas call centre reading from a script.

ISO 27001 UK/EU Storage

Backup data is stored on Microsoft Azure and Wasabi Cloud Storage, both ISO 27001 certified, with data held in UK and EU regions. Fully GDPR compliant.

Manage All Clients in One Portal

Add new M365 tenants, configure backup schedules, set retention policies, and run restores for all your clients from one reseller portal. No separate logins per client.

No Minimum Contract

Monthly billing, cancel any time. We earn your business every month. £250 switching credit available if you are moving from another backup provider.

Microsoft 365 Backup Pricing

BOBcloud Microsoft 365 backup pricing is built around storage, not user counts — so MSPs with large tenants pay sensibly. Office 365 backup pricing on per-user models gets expensive quickly when a single tenant has 50+ mailboxes.

Per-GB Storage Pricing

You pay for the storage your clients actually use. No per-user fees, no per-mailbox add-ons, no per-feature charges. The same flat rate applies whether you back up Exchange, SharePoint, OneDrive or Teams.

Monthly Billing, No Contract

Pay only for storage used each month. No annual contracts, no minimum spend, no setup fees. Scale up or down as your client base changes — your bill follows your usage.

Free 30-Day Trial

Start with a free 30-day trial including 1TB of storage. No payment details required to sign up. Full white-label and full M365 workload coverage from day one.

Use our Microsoft 365 backup pricing calculator to model your exact costs based on the number of clients and mailboxes you back up. Live pricing, no signup required.

How BOBcloud Compares

How BOBcloud's Microsoft 365 backup compares to Microsoft's built-in M365 protection tools.

Feature BOBcloud Microsoft Built-in
Exchange backup ✓ Full Recycle bin only
SharePoint backup ✓ Full Version history only
OneDrive backup ✓ Full Version history only
Unlimited retention ✓ Yes ✗ 93 days max
No per-user fees ✓ Per GB only ✗ Per user
White-label for MSPs ✓ Included ✗ No
UK-based support ✓ Yes ✗ No
Free trial ✓ 30 days, 1TB ✗ No

Looking at other MSP backup vendors? Read our 2026 MSP backup comparison covering Datto, Acronis, Veeam, MSP360, N-able and BOBcloud.

Microsoft 365 Backup — Frequently Asked Questions

Does Microsoft back up Microsoft 365 data?

No — not in a way that provides reliable recovery. Microsoft protects against infrastructure failure on their side, but data loss caused by users, ransomware, or misconfiguration is your responsibility. Microsoft's recycle bin and version history are not backup tools.

What is Microsoft 365 cloud backup?

Microsoft 365 cloud backup (also called Office 365 backup) is a third-party service that automatically copies your M365 data — Exchange, SharePoint, OneDrive, and Teams — to separate storage outside Microsoft's infrastructure, allowing point-in-time recovery from any data loss event.

How does BOBcloud connect to Microsoft 365?

BOBcloud connects to Microsoft 365 via the Microsoft Graph API. During setup you authorise the connection from your Microsoft 365 admin centre. No software is installed on client machines — it is entirely cloud-to-cloud.

Where is Microsoft 365 backup data stored?

Data is stored on Microsoft Azure and Wasabi Cloud Storage in UK and EU regions, both ISO 27001 certified. Your clients' data never leaves the UK/EU. All data is encrypted with AES-256 at rest and in transit.

How much does Microsoft 365 backup cost for MSPs?

BOBcloud charges per GB of storage used — not per user or per mailbox. Microsoft 365 backup pricing is therefore predictable and significantly cheaper for large tenants compared with per-user models common in Office 365 backup software. Start with a free 30-day trial including 1TB of storage. No payment details required.

Can I white-label M365 backup for my clients?

Yes. Once you have 5+ active devices on your BOBcloud account, your full white-label branding is applied — portal URL, email reports, software screens, and EULA all carry your logo and company name. Included at no extra cost.

How quickly can I restore M365 data?

Restores are near-instant for individual items. You can restore a single email, a SharePoint document, or an entire mailbox directly back to the Microsoft 365 tenant from the reseller portal. No need to contact support.

Is Microsoft 365 backup GDPR compliant?

Yes. Data is stored in UK/EU regions only, encrypted with AES-256, and handled in accordance with GDPR. BOBcloud does not routinely access or process client backup data. Full data processing agreement available on request.

Start Protecting Your Clients' M365 Data Today

Free 30-day trial with 1TB storage. No payment details required. Full white-label from day one.

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