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Error

The code execution cannot proceed because MSVCP140.dll was not found

Windows error: The code execution cannot proceed because MSVCP140.dll was not found

Cause

This error means a required Microsoft Visual C++ Redistributable file is missing from Windows. MSVCP140.dll is part of the Microsoft Visual C++ 2015–2022 Redistributable, a single combined package.

This is a Windows issue, not a BOBcloud issue.

Fix

  1. Go to Microsoft’s Visual C++ Redistributable downloads page.
  2. Download the version that matches your system: x64 for 64-bit Windows, x86 for 32-bit Windows.
  3. Run the installer and follow the prompts.
  4. Restart the computer.
  5. Run the backup software again. The error should now be gone.