Documentation
Everything needed to get Monitor running across a client estate, and to understand what each check means. Written for the person doing the work, not for a buyer.
Getting started
Create your account
From your invite link to your first sign-in.
Logins and roles
Adding people, and what owners and staff can each do.
Add a client
One client per organisation, and how machines are assigned.
Install the probe
By hand or from an RMM, on each Windows machine.
Install on Linux
On Ubuntu or Debian, by hand or from configuration management.
Approve a machine
A new probe asks to join, and a person lets it in.
Using Monitor
Read the checks
What each check reads, and how the portal grades it.
Hardware and software
What each machine reports about itself, listed but not graded.
Silence an alert
It stops the emails, never the check, and records why.
Choose your alerts
Daily, weekly or four-weekly, chosen by each person.
Build an evidence pack
One client, over a period you choose.
Read the audit log
Who did what on your account, and when.
Automatic updates
Signed updates, off until you turn them on.
Network and troubleshooting
Firewall requirements
Outbound HTTPS to one address, nothing inbound.
What to tell your EDR
What the probe does, and what to allow.
When a probe stops reporting
What late and gone quiet mean, and what to check.
Collect diagnostics
One command that shows where a probe is stuck.
Your account
Project
Release notes
Every change to the probe, the portal and the reports.
Feature requests
What is shipped, what is next, and what we have decided against.
Read a sample monthly report — a full month for a fictional nine-machine client.